Are you facing issues exporting a Modern application for upgrading to Intouch 2020 due to the greyed-out export button in the 2014 version? While attempting to manually transfer the files for import into InTouch 2020 works, you may encounter difficulties accessing Windowmaker. Any suggestions on resolving this issue?
Are you looking to update a 2014 application to 2020 but facing issues with opening it in the new version? Simply try opening the 2014 app in 2020 and it should convert automatically. If you encountered an error with the windowmaker not opening, check for any error messages in a popup or in the SMC logs.
That method was successful! I appreciate it.
I experienced a very similar issue when I was upgrading to InTouch 2020. One method that worked for me was to first install a transitional version, like 2017, as I could export from my 2014 version to this version, and then export again to the 2020 version. It's a bit of a tedious process, but it does effectively navigate around the greyed-out export button problem. Also, don't forget to backup your files before starting the export process - it's better to be safe than sorry!
I encountered a similar issue while upgrading. Turns out, Wonderware doesn't support direct exporting from 2014 to 2020. What worked for me was to perform an intermediate step by first exporting to a version like 2017, then upgrade to 2020. Also, in relation to the Windowmaker issue, you may need to run the program as an administrator to resolve any access issues. Remember to back up everything before starting any upgrade to keep your data safe.
I've dealt with a similar issue before. The greyed-out export button might suggest compatibility issues with newer versions. What I found helpful was to initially upgrade to an intermediate version, say InTouch 2017, before moving to InTouch 2020. The transition seemed smoother and it notably solved the Windowmaker access problem too. However, remember to backup all your data before the upgrade process.
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Answer: - The export button may be greyed out due to compatibility issues between the two versions.
Answer: - To resolve this issue, you can try troubleshooting the compatibility settings or seek guidance from technical support for a smoother transition.
Answer: - If the export button is greyed out, you can explore other export options or consider upgrading the InTouch 2014 application to a version that supports direct export to InTouch 2020.
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