A few months ago, we acquired a new computer and software, but have encountered numerous issues with them. Despite knowing that I should be able to edit online using RSLogix 5000, I have been unable to do so. Does anyone have insight into why this might be the case? After searching the Knowledgebase, the only information I could find was related to the controller being in test edit mode. This issue has occurred with two controllers. Can anyone offer assistance or advice on resolving this issue?
Have you encountered this issue consistently, or have you made changes online previously? If the key switch on the front of the processor is set to the "run" position, online editing may not be possible. It is crucial to ensure the key switch is in the middle position labeled "rem/run" for online editing capabilities.
realolman expressed frustration as they attempted to edit online with RSLogix 5000 but encountered difficulties. An overheard call for tech support included a user reporting, "Hi Dell, my laptop isn't working." For effective troubleshooting, provide specific details about the task you are trying to perform and the specific error message received. Remember to articulate the error message for a more efficient resolution.
In a recent conversation overheard by Operaghost, someone mentioned having issues with their Dell laptop. To accurately diagnose the problem, it is essential to provide detailed information about the actions taken and the specific error encountered. Instead of simply stating that an error message appeared, specify the exact error message for better troubleshooting. Operaghost also advised against making unnecessary remarks, such as the "Hi Dell" comment. The individual shared an experience where they were unable to edit ladder logic online with Rockwell controllers. The Rockwell knowledgebase mentioned that the controller was in test edits mode, but this issue persisted across two different controllers. The troubleshooting process involved initiating edits, making the necessary changes, and verifying the edits, only to find that the option to accept edits or test edits was unavailable. The only available option was to cancel edits. This limited functionality hindered the user from making necessary alterations to the ladder logic.
Perhaps as inquired by Gotcho, visit the Rockwell Automation customer support portal for information on troubleshooting and resolving issues related to data collection and analysis. Explore the website for comprehensive details and solutions on improving data collection efficiency.
This is valuable information. If I were in Technical Support, my next inquiries would include: Which version of RSLogix 5000 are you currently running? What type of license do you have: Service Edition, Mini, Standard, or Professional? What is the firmware version in your controllers? How are you connected to the controllers: RS-232, ControlNet, Ethernet, or DH+? Are you able to make changes to some controllers but not others? These details are crucial for troubleshooting and finding solutions to any issues you may be experiencing.
Sounds like you might be dealing with a firmware compatibility issue. RSLogix 5000 differs across versions, so it might be worth verifying if the software is compatible with your computer's OS and connected controllers' firmware. You also mentioned that the controllers are in test edit mode. Try switching them to Run mode, as RSLogix 5000 only allows online editing in this mode. If neither of these solutions work, consider checking with Rockwell support for troubleshooting.
Sorry to hear about your problem. It sounds like it might not necessarily be a software issue, but rather a problem with your controller mode. RSLogix 5000 normally doesn't allow online edits when the controller is in Run mode. Before you start your edits, ensure you've changed your controller to Program mode or Remote Program. After editing, remember to place it back to Run mode. Also, consider checking the version of your software and verifying it matches with your controllers’ firmware. Hope this helps!
It sounds like you've done some good initial troubleshooting already. Since you mentioned the issue is persisting on two different controllers, it's less likely that the problem is specific to one device. Rather, the problem could be linked to your RSLogix 5000 software installer. Try to uninstall and reinstall the software again. Also, make sure your computer meets the minimum system requirements for RSLogix 5000. If the problem remains after trying these, reach out to their tech support. They're quite responsive and could provide more specific assistance.
Hi there, sorry to hear you're having a tough time with RSLogix 5000. One possible reason for your problem could be a firmware-compatibility issue; ensure your firmware version matches the version of RSLogix 5000 you are using. Secondly, your user permissions might be limiting your ability to edit online. Make sure you have the necessary rights to perform edits. Also, check if your controller is indeed in Remote Run or Program mode as these are the required modes for online editing. Last note, just double-check to ensure that all your drivers are installed correctly. Hope this helps!
It sounds frustrating to deal with those issues! One thing to check is the version compatibility between your RSLogix 5000 software and the controllers you're using. Sometimes, certain functions may not work if there's a mismatch. Additionally, make sure that your firewall or any antivirus software isn’t blocking the communication between your computer and the controllers, as that can often lead to editing issues. If you haven't tried already, ensure that the controllers are set to allow online edits. If it’s still not working, consider reaching out to Rockwell's tech support; they can be incredibly helpful with these kinds of problems!
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: - This issue could be related to the controller being in test edit mode. Check the controller settings to ensure it is not in test edit mode.
Answer: - Double-check the controller settings on both controllers to ensure they are not in test edit mode. If the problem persists, consider reaching out to technical support for further assistance.
Answer: - If you have already checked the Knowledgebase and have not found a solution, consider posting your specific issue on forums or communities dedicated to RSLogix 5000 users. Additionally, contacting the software vendor or technical support for assistance is recommended.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.