Good morning, I've encountered two issues with the Tia Portal software. The first problem arises when I attempt to program and receive a notification that the license is missing. Despite trying to run the program as an administrator and adjusting settings, I still couldn't resolve the issue. Additionally, on another computer with the software already installed, there is trouble detecting the PLC. While the software is recognized on my current computer, the same cannot be said for the PLC. I'm seeking solutions for both problems and would greatly appreciate any assistance.
When encountering strange errors, I highly advise reaching out to Siemens technical support for assistance. Their website, support.industry.siemens.com, is a valuable resource for troubleshooting. When facing a virtual machine issue, consider using bridged mode instead of NAT. However, be cautious as it may still fail to work properly due to selecting the incorrect network interface.
Bridged mode offers the advantage of selecting which adapter to bridge with. In situations where issues arise, I opt to utilize a USB NIC directly connected to the virtual machine while disabling other adapters. This method provides greater control and troubleshooting options.
To launch the Automation License Manager, navigate to Control Panel, Administrative Tools, Services and start the service. Make sure to set it to automatically start on boot.
The release of TIA Portal V14 for Windows 11 may present compatibility issues.
If you're experiencing issues with the Automation License Manager, it could be caused by Hyper-V. To resolve this, consider disabling Hyper-V completely.
Hello! It sounds like you've got two distinct issues going on. For the first one, concerning the licensing issue, you might want to check the validity of your TIA Portal license. Licenses can be transferred across devices, or maybe yours expired and you may need to purchase a new one. As for the second issue, it sounds like a communication problem between the computer and the PLC. Ensure that the correct drivers are installed and the IP addresses are correctly matched. Also, try using different Ethernet cables or ports on your switch/router, as these could be faulty as well. Hope this helps!
Hello! For the missing license issue, you might want to confirm that you've correctly installed the license needed for Tia Portal, it can be slightly confusing. Also, ensure that the key, if physical in nature, is properly attached to your PC during software usage. For the second issue, it's possible that you're experiencing trouble with PLC detection because of incompatible drivers. Try updating the device drivers on your second computer. If that doesn't fix the issue, you may need to reinstall a clean version of Tia Portal on that PC. Always remember to back up your work before performing such actions.
Hey there! Sorry to hear about your issues with the Tia Portal software. For the license missing error, have you tried running the Siemens Automation License Manager and checking if your license shows up there? If it doesn't, you might have to re-install the program or re-locate your software license keys. For the PLC detection issue, I would recommend checking the physical connection to the PLC, your driver settings, and if necessary, adjusting the operating system's firewall settings to allow communication with the PLC. Lastly, you should double-check the software compatibility with your PLC model. Hopefully, these steps could solve your issues.
Good morning! I can understand how frustrating those issues must be. For the missing license problem, double-check that your license hasn’t expired or that you’re using the correct version that matches your TIA Portal installation. If everything seems fine, consider reinstalling the licensing software or reaching out to Siemens support for a reset. Regarding the PLC detection, ensure that all drivers are updated and check your network settings; sometimes, firewalls can block communication. Also, try directly connecting the PLC to the PC with an Ethernet cable if possible—it might help establish a connection more reliably. Good luck!
Good morning! It sounds like you're dealing with some frustrating issues. For the license problem, have you checked if the license is correctly activated and associated with your Tia Portal installation? Sometimes reinstalling the licensing tool can help too. As for the PLC detection issue, make sure that the correct drivers are installed, and check your network settings to ensure that both the computer and PLC are on the same subnet. It might also help to restart both the PLC and the computer after making these changes. Hope this helps!
Good morning! For the license issue, it might help to double-check if the license is properly activated and associated with the correct user account. Sometimes, uninstalling and reinstalling the software can also reset any licensing issues. As for the PLC detection problem, ensure that the correct drivers are installed and check the network settings to confirm that your computer is on the same subnet as the PLC. If the software detects the PLC on one machine but not another, a good troubleshooting step is to ping the PLC's IP address to see if there are any connectivity issues. Hope this helps!
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Answer: Answer: The issue of a missing license in TIA Portal V14 can occur due to various reasons, such as license activation not being completed, incorrect license configuration, or software installation issues. It is recommended to double-check the license activation process, ensure the correct license is installed, and verify that the software is running with the necessary permissions.
Answer: Answer: When facing difficulties with the software detecting the PLC, it is advisable to first confirm the hardware connections, check for any driver issues, and ensure proper configuration settings are in place. Additionally, updating the software and drivers to the latest versions, as well as restarting both the computer and PLC, might help resolve the detection issue.
Answer: Answer: If adjusting settings and running the program as an administrator did not fix the license missing problem, you could try reinstalling the software, ensuring all prerequisites are met during installation, and validating the license activation process. Consulting the Siemens technical support team or referring to the software documentation for specific troubleshooting steps could also provide further assistance.
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