We have encountered a configuration fault on a Kinetix 5700 axis that is only visible when we are online on the PLC. This issue has arisen at the beginning of our project, before the motors have been activated. The error message "ConfigFaultCommandNotchFilterWidth - Undefined attribute" is being displayed. What could be the significance of this fault?
If you're not well-versed with the product, it may seem like a shot in the dark, but it appears that your PID system includes a notch filter with potentially nonsensical parameters.
The issue was resolved by updating the driver firmware!
It sounds like the "ConfigFaultCommandNotchFilterWidth - Undefined attribute" error may indicate an issue with the configuration settings related to motion control for that axis. Even if the motors aren't activated yet, the system likely requires specific parameters for notch filtering during initial setup. It could help to double-check the axis configuration parameters in your PLC for any missing or misconfigured attributes. Additionally, ensuring that you have the latest firmware updates could potentially resolve any underlying compatibility issues. Good luck getting it sorted out!
It sounds like you're dealing with a configuration issue that's preventing proper communication between the PLC and the Kinetix 5700. The "ConfigFaultCommandNotchFilterWidth - Undefined attribute" error suggests that there's a missing or incorrectly set parameter related to the notch filter settings for your system. This can affect how the controller interprets the incoming signals and manages the motion commands. I’d recommend double-checking the configuration settings in Studio 5000 to ensure everything is properly defined and aligned with the hardware specifications. Sometimes, simply re-specifying those attributes or even rebooting the PLC can clear up these kinds of issues. Good luck!
It sounds like you're dealing with a tricky configuration issue! The "ConfigFaultCommandNotchFilterWidth - Undefined attribute" message suggests that there might be a mismatch or omission in your motion configuration, particularly relating to the notch filter settings for the axis. Since this error appears even before the motors are activated, it’s likely tied to the system setup rather than a mechanical fault. Make sure you’ve defined all necessary attributes in the axis configuration parameters, including the filter width; sometimes, a simple oversight can lead to these kinds of faults. Also, double-check the firmware version—if it’s outdated, updating it may resolve the issue by ensuring better compatibility with your configurations.
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