Troubleshooting L553 firmware upgrade issues: Jumper error and catalog mismatch detected

Question:

While updating the firmware for the L553, I encountered an error indicating that the jumper was incorrectly placed. After correcting it, I received a message stating that the catalog number did not match. This suggests that some programming may have occurred. Is there a method to manually initiate the firmware upgrade, or have I possibly bricked the PLC with these actions?

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Eugen inquired about programming and how to force a firmware upgrade on a PLC that seems to have been bricked. He mentioned that he typically works on a couple of PLCs a week and explained the process involved in flashing the firmware. He suggested trying a factory reset before potentially bricking the unit. If needed, he offered to buy the PLC or provide repair services as a solution.

At present, I am able to allocate an IP address using BOOTP, however, there is a yellow mark on Rslinx and the flash tool is indicating an issue with the catalog number. Are there any other methods available for programming the PLC?

To establish a connection with your device, it is essential to utilize Controlflash through Ethernet. Have you reinitialized the CPU yet? Please check if you can successfully ping it to verify the BootP configuration. Additionally, have you attempted to connect using a CP3 cable through the serial port? If so, is the yellow indicator also showing up?

After resetting, BootP successfully completed the task. However, the device is no longer recognized via the serial connection. I have previously purchased from PLCcable and may consider sending it back for assistance.

We are more than willing to assess it at no charge aside from shipping fees. Please feel free to email us at [email protected] to get started.

It sounds like a bit of an annoying situation you're in. I've come across similar errors on the L553 before, and if I'm not mistaken, it could be either incorrect firmware downloaded or component misidentification. If possible, recheck the specifications for your PLC and ensure that you have the correct firmware. If that doesn’t work, you can try to do a factory reset before attempting to upgrade the firmware again. Don't worry too much about having bricked your PLC - they're resilient devices. Worst case scenario, you may need to get in touch with the manufacturer for a resolution.

I wouldn't worry too much about bricking your PLC just yet. It does sound like it might be a mismatch between the catalog number in the firmware and the device itself. The manual initiation of the upgrade could be an option, but be sure to double-check your part numbers and firmware versions before proceeding. Also, just a thought, but you might want to try a factory reset if your PLC has that function. It may clear up any possibly erroneous programming that could have transpired. Definitely worth giving a shot before considering it a total loss.

Hey, it sounds like you're stuck in a tricky spot here. Firstly, I'd say make sure you're using the correct firmware intended for your specific PLC model. Mix-ups have been known to arise, especially if the PLC shares a similar model number. Secondly, try performing a Factory Reset. This might help revert any inadvertent programming changes you made. Lastly, don't fret about bricking your PLC just yet. They're fairly robust devices and can often recover even after some erroneous programming. Mild hiccups like this don't usually result in a dead PLC.

It sounds like you've had quite a challenging experience with the firmware update! First, don't panic; it's often possible to recover from such situations. I recommend double-checking the catalog number against the firmware version you're trying to install to ensure they align. If the mismatch persists, you might be able to manually initiate the upgrade using the manufacturer’s software—a common method is to connect directly through the serial port or USB while the PLC is in bootloader mode. Just follow the specific instructions for your model. If all else fails, reaching out to tech support can provide some additional insights or recovery options. Good luck!

It sounds like you're in a bit of a jam! When you see that catalog number mismatch, it usually means the firmware you're trying to load isn't compatible with your current hardware or configuration. Before assuming you've bricked the PLC, try resetting it to its factory default settings to see if that clears any errors. If you have access to the original firmware or a compatible version, you can often initiate the upgrade process manually through a specific sequence of LED signals or by using a programming software. Check the manufacturer's documentation for detailed steps on how to do this. Good luck!

It sounds like a frustrating situation! If you're getting a catalog number mismatch, it might indicate that the firmware you're trying to load doesn't match the hardware version of your PLC, which can occasionally happen after a jumper error. Before you assume it’s bricked, try to reset the PLC to its factory settings to clear any prior configurations, then attempt the upgrade again. Some models allow you to initiate a manual firmware update through a specific boot mode—check the manufacturer's documentation to see if this applies to the L553. Good luck, and keep us updated!

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Frequently Asked Questions (FAQ)

FAQ: 1. What should I do if I encounter a jumper error while upgrading the L553 firmware?

Answer: If you encounter a jumper error during the firmware upgrade process, make sure to correct the jumper placement as per the correct configuration before proceeding with the upgrade.

FAQ: 2. How can I resolve the catalog mismatch error during the L553 firmware upgrade?

Answer: If you receive a message indicating a catalog mismatch during the firmware upgrade, it may suggest a programming issue. In such cases, it is recommended to double-check the compatibility of the firmware version with the PLC model and try re-installing the firmware.

FAQ: 3. Is there a way to manually initiate the firmware upgrade for the L553?

Answer: While there might be specific procedures for manual firmware upgrades depending on the PLC model and manufacturer, it is generally advisable to follow the standard upgrade process provided in the manufacturer's documentation. Attempting manual upgrades without proper guidance can potentially lead to bricking the PLC.

FAQ: 4. Could I have possibly bricked the PLC by encountering these errors during the firmware upgrade?

Answer: If you have encountered errors like jumper misplacement or catalog mismatch during the firmware upgrade process, it is important to follow troubleshooting steps recommended by the manufacturer. While bricking the PLC is a possibility if errors are not addressed correctly, seeking assistance from technical support or referring to the PLC's user manual for recovery options is advised.

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