Hello, I am facing some challenges with a Lenze 9300 Series Servo drive, specifically Type: EVS9326-ETV907, ID-No: 00488381, 33.9326TE.7B.65.V907. I also have a LECOM A/B and Keypad, with the Type: 2102 IBC V001 & EMZ9371BC models. Additionally, I have Global Drive Control 4.14 installed. I encountered issues with a faulty drive and purchased a used one from a trusted supplier. Despite attempting to transfer settings from a saved keypad, I was unable to access the necessary menus. When trying to restore the used drive to factory defaults through GDC, the software did not recognize the exact model. Although I proceeded with a similar option, the reset did not take effect as expected. Furthermore, I attempted to copy settings to a new keypad without success. Even after connecting the supposedly faulty drive to GDC for a backup, I encountered errors while trying to load the settings onto the used drive. Any advice or insights on this matter would be greatly appreciated. During testing, I used a Lenze MDSKSBS056-33 motor, with specifications including Id.Nr. 00400313 and Motor Nr. 06291983. Despite the motor not appearing in GDC's database, the selected settings allowed me to control it with the original faulty drive. However, the used drive did not produce any results when connected to the motor. It is possible that the used drive is faulty, but I am puzzled as to why I was unable to backup settings on both drives. Any guidance on this issue would be valuable.
Apologies for the delayed response. The ETV907 version features a servodrive with an integrated PLC. It is not possible to simply copy the entire program using the keypad. Instead, to transfer the program from an old device to a new one, you will need a card module from Lenze. This module, which is attached in the same location as the keypad interface, allows you to save a bin file to an SD card. You can then use the same card module to download the program to the new device. Ideally, it is recommended to have access to a backup file and download it using the GDC + PLC software. However, in many cases, the backup file from the machine builder may not be available.
It seems like you've tried a variety of steps without success, which is understandably frustrating. One thing you might want to consider is checking the firmware compatibility between the Lenze 9300 drivetrain and your copy of GDC 4.14. If the software versions don't match, you may encounter issues transferring settings or restoring to factory default. Also ensure the communication interface is functioning correctly for both drives. If the used drive isn't responding as expected to your commands, it might be worth taking a closer look at its operational history or any pre-existing issues it might have. Without knowing the exact error messages you're encountering, these are just general suggestions, but hopefully they provide a helpful perspective!
It sounds like quite a complex issue you're dealing with. I might suggest reaching out to Lenze's technical customer service directly for some specialist advice. However, a few thoughts in the interim: Firstly, make sure that your GDC is up-to-date. It's possible that the software needs to be updated to recognize the specific drive model you're using. Secondly, check the firmware on both the drives and the new keypad. They might require an update as well. Remember that not all firmware versions support the same functions, hence, the issue with backing up settings. Lastly, regarding the motor not being in GDC's database, you might need to manually input the values for the motor, particularly if it's an older model. I'm just speculating here, but I hope some of these suggestions point you in the right direction. Best of luck!
It sounds like this might be a tricky situation to navigate, but don't despair just yet. Have you made sure that the firmware version of your new used drive is the same or is compatible with the faulty drive? This could be the reason why you haven’t been able to access the necessary menus. Also, bear in mind that settings backed up from one servo can't always be fully transferred to others, even if they are similar models, due to differences in parameters. When it comes to the GDC software, ensure it's properly updated or try performing a manual entry of the motor data parameters instead of relying on the database. If all else fails, try reaching out to Lenze support. They are usually helpful in such situations.
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Answer: Answer: To transfer settings from a saved keypad to a Lenze 9300 Series Servo drive, ensure that you are accessing the correct menus and options within the Global Drive Control (GDC) software. If you are facing difficulties, double-check the compatibility of the keypad and the drive, as well as the steps outlined in the user manual.
Answer: Answer: If the GDC software is not recognizing the exact model of the used drive, consider selecting the closest matching option available within the software. While this may not always result in a successful reset, it is important to follow any specific instructions provided by the software or Lenze support to ensure proper functionality.
Answer: Answer: When encountering errors while loading settings onto a used drive, verify the compatibility of the settings with the specific drive model. Additionally, ensure that the backup process was completed successfully and that there are no discrepancies in the configurations between the drives. Troubleshooting step by step and seeking assistance
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