A brand new LACT skid has been delivered, appearing nearly indistinguishable from the previous 20. We have successfully downloaded a configuration file and have conducted testing without encountering any issues. However, there seems to be an issue with the liquid meter I/O on the ROC. While the raw pulse count on the APM module is updating correctly, the values on the liquid meter "INPUTS" tab are not updating as expected. Despite this issue, all other components of the configuration are functioning properly, including action blocks and FSTs. The calculated flow rate and its related parameters (pressure, temperature, BS&W, etc) are not updating their TLP registers. Any suggestions or advice on how to resolve this would be greatly appreciated.
What was the issue at hand?
What issue was encountered?
From your description, it does sound like the issue is isolated to the synchronization between the liquid meter I/O and the ROC. I would recommend checking the meter configuration and communication settings first. It's possible that there could be a mismatch in the pulse units or output dimensions between the APM and the ROC that's causing this discrepancy. Also, ensure that the necessary tags are properly mapped in their respective TLP registers. If the issue persists, you might want to re-upload the configuration file after taking a backup, as sometimes the uploading process can cause issues. Remember, even small overlooked settings can cause a big impact. Please keep us updated on your progress.
It sounds like you've done a solid job at initial troubleshooting. Considering the problem you're facing with the liquid meter I/O on the ROC, there could be a communication glitch happening between the meter and the ROC. Software bugs or firmware glitches can also occasionally contribute to these situations. Try double-checking the communication settings or possibly rebooting the ROC. As another thought, check out the TLP register settings and see if they're mapped correctly - one incorrect setting could affect the whole system. Lastly, if you have the option, try using another meter for testing purposes to isolate if it's the device or the software at fault. Keep us posted on your progress!
It sounds like you've already done a pretty thorough job at troubleshooting. You might want to double-check that the liquid meter configuration on the APM module matches that on the ROC. Sometimes, a small discrepancy can cause issues like the one you're experiencing. If the configurations are matching, it might be a mapping issue. Try to reassign the I/O points on the ROC and check if the values update accordingly. If all else fails, I would suggest reaching out to customer support as there could be a glitch requiring a patch or update.
It sounds like you're dealing with a tricky issue there! Since the raw pulse count is updating correctly, it might be worth double-checking the configuration settings for the liquid meter specifically. Sometimes, it's just a matter of ensuring that all the mapping and scaling parameters are correctly set, especially if they've been carried over from the previous setup. Also, have you verified the communication protocols between the ROC and the meter? There might be a disconnect at that level that's causing the TLP registers not to update. A reboot of the system could also helpβit's surprising how often that simple step resolves mysterious issues!
It sounds like you've done a solid job troubleshooting so far! Since the raw pulse count on the APM is updating correctly, it might be worth checking the mapping or configuration settings specifically for the liquid meter on the ROC. Sometimes, the issue could stem from a mismatch in the input settings or incorrect tag assignments. Have you tried refreshing or reloading the configuration file after making changes? Additionally, checking the I/O signal integrity and ensuring that there are no issues with the wiring or connections could reveal some insights. If all else fails, reviewing the firmware version on the ROC and the APM might be useful; compatibility issues can sometimes cause unexpected behavior. Good luck, and keep us posted on your findings!
β Work Order Management
β Asset Tracking
β Preventive Maintenance
β Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: Answer: The issue could be related to the liquid meter I/O configuration or settings on the ROC 800. It is recommended to review the configuration settings and ensure that the input parameters are correctly mapped and configured.
Answer: Answer: This issue might be due to a specific configuration setting or communication error between the liquid meter and the ROC 800. It is advisable to check the TLP register configuration, communication protocols, and troubleshoot any potential connectivity issues.
Answer: Answer: If the raw pulse count is updating but other values are not, it suggests a potential issue with data processing or interpretation. You can try verifying the data mapping, checking for any errors in the configuration file, and ensuring proper communication between the liquid meter and the ROC 800.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.