Hello everyone, I am the owner of a GE Versamax controller that I purchased during a class at Long Beach City College a few years back. Unfortunately, I have lost access to my license, which should not have expired as it was a student license. I have been utilizing it for training purposes in my garage, but recently encountered an issue where Proficy Machine Edition is indicating that my device is "Locked" in the license manager. Could this be related to the acquisition of the GE controller division by Emerson? Any guidance on this matter would be greatly appreciated. If I am unable to resolve this issue, I may have to consider selling it on platforms like Ebay, although I am keen on furthering my knowledge with it. Thank you.
To verify the status of your license, run the Proficy License Viewer tool. Keep in mind that certain licenses may have an expiration date. If yours has expired, simply uninstall and reinstall PME to receive a complimentary four-day trial license. You can repeat this process as many times as needed until you determine that the cost of acquiring a license is more valuable than the time spent reinstalling. Opting for the VersaMax Micro license is a cost-effective choice.
Thank you for your prompt response. If my student license continues to have issues, this could be a viable option. Attached below is an image of the License Viewer showing my student license from Long Beach City College, which is perpetual. There have been validation issues with the license since Emerson acquired it, preventing me from completing the licensing process due to a connection loss to the GE server. Despite reaching out to Emerson customer service via phone and email, I have not made any progress with their offshore call center. If I opt for the 4-day trial, will I be downloading PME from Emerson? Thank you in advance for your assistance.
The screenshot displays a license for Logic Developer PC, designed for a computer-based logic engine. Please note, this license is not compatible with your VersaMax PLC. Scroll down to check if you have a valid license for Logic Developer PLC. In order to proceed with the uninstallation/reinstallation process, you will require either the installation CD or the downloaded installation file. It is important to note that downloading from Emerson without proper authorization is not permitted.
Here are the specifics for Logic Developer PLC. I attempted to register an account with Emerson in order to access the latest version of PME, but they do not cater to non-commercial users, as evidenced by the rejection of both my Gmail and Outlook email addresses.
When using Proficy Machine Edition, if you see a message saying your device is "Locked" in the license manager, it typically means your license is tied to a specific computer and cannot be transferred. If you are experiencing issues with your license, such as receiving a message like "Warning: Found unlicensed target" when opening a project, it may indicate a problem with your licensing. Can you provide more details on what you mean by "lost the use of my license"?
Hey there! It sounds really frustrating to deal with the locked license issue, especially since you’ve been using it for training. The acquisition by Emerson could definitely be a factor, as changes in ownership sometimes affect software licenses. Have you tried reaching out to Emerson’s customer support? They might be able to help you recover your student license or at least provide guidance on how to unlock your controller. It’s great that you want to continue learning, so hopefully you can get this sorted out!
It's frustrating when licensing issues get in the way of your training! Given that GE's automation division was acquired by Emerson, it’s possible that some changes have affected your license management. I’d recommend reaching out to Emerson’s support team; they should be able to clarify the status of your student license and help you unlock your device. Also, check any online forums or user groups for the GE Versamax community, as there may be others who have faced similar issues and can share how they resolved them. Hang in there—you might find a solution that allows you to keep using your controller!
It sounds frustrating to run into that licensing issue, especially when you're eager to keep learning with your GE Versamax! Given the acquisition by Emerson, there could indeed be some changes in how they're managing licenses, which might explain the lock. Have you tried reaching out to Emerson's customer support or checking their website for any updates on student licenses? They might be able to help you recover your access or at least clarify the situation. Selling it on eBay should definitely be a last resort—there’s so much you can still learn from it!
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Answer: Answer: The "Locked" status in the license manager could indicate an issue with the licensing of your device. It may be related to the student license you mentioned or other licensing issues.
Answer: Answer: It's possible that changes resulting from the acquisition could have affected the licensing process or availability of support for your device.
Answer: Answer: To regain access to your license, you may need to contact the appropriate support channels for Proficy Machine Edition or GE controllers to inquire about renewing or reactivating your student license.
Answer: Answer: If the issue persists, you may consider exploring options such as seeking assistance from technical support, selling the controller, or finding alternative ways to further your knowledge in the field.
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