Troubleshooting Message not defined for language issue in FactoryTalk SE program

Question:

Created a FactoryTalk SE program in English (Canada) and encountered an issue with alarms displaying message as "Message not defined for language English (Canada)". When switching to English (US), the alarm messages display correctly but the tags are replaced with question marks. Using V36 Logix Designer with a Guard Compactlogix controller. Unable to find language settings in Logix Designer except for documentation language. Any Canadians facing similar challenges? Appreciate any advice on this issue.

Top Replies

I had to change the primary language setting in my FT Client configuration, which resolved the issue.

It sounds like a tricky issue you're dealing with! I’ve encountered similar problems with language settings in FactoryTalk SE before. One possible workaround could be to check the language settings in the FactoryTalk Administration Console under the “Local” or “Network” settings since those can sometimes override the controller settings. Also, make sure your alarm messages are defined in both language files for English (Canada) and English (US) to avoid those "message not defined" errors. Lastly, it might help to look into updating your project with the latest language packs or checking if there's a version compatibility issue with your Logix Designer. Hope this helps!

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Frequently Asked Questions (FAQ)

FAQ: 1. Why am I seeing the message "Message not defined for language English (Canada)" in my FactoryTalk SE program?

Answer: Answer: This issue could be due to the language settings in your FactoryTalk SE program not being properly configured for English (Canada).

FAQ: 2. How do I resolve the problem of alarm messages displaying correctly in English (US) but tags being replaced with question marks in FactoryTalk SE?

Answer: Answer: The issue with tags being replaced with question marks could be related to the language settings mismatch between the program and the system.

FAQ: 3. Is there a way to adjust language settings in Logix Designer to resolve the language display issues in FactoryTalk SE?

Answer: Answer: Language settings in Logix Designer may not directly impact the language display in FactoryTalk SE. It's important to review and adjust language settings within the FactoryTalk SE program itself.

FAQ: 4. Are there specific steps or settings to check for Canadians facing similar language display challenges in FactoryTalk SE?

Answer: Answer: Canadians facing similar challenges with language display in FactoryTalk SE should ensure that the language settings within the program are set to English (Canada) and not English (US) or another language.

FAQ: 5. How can I seek advice or assistance in troubleshooting language display issues in FactoryTalk SE for Canadian users?

Answer: Answer: Seeking advice from the Rockwell Automation support community or forums specific to FactoryTalk SE and Logix Designer may

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