Troubleshooting Micrologix 1500 LSP Series A Firmware Upgrade Failure - DTL_E_FAIL I/O Error

Question:

Hi there, I am experiencing issues with my 1764 1500 LSP Series A, as it keeps failing with a DTL_E_FAIL I/O error. It seems that there might be a peculiar problem related to the Series A and the most recent firmware updates. Interestingly, I had no trouble updating a 1500 LRP Series C on the same system. I initially attempted firmware update 14, then tried 11. I came across a thread mentioning that ControlFlash 8.0 resolved a similar issue for someone, but I have been unable to locate that version. Currently, version 12 is installed on the machine. Any suggestions or advice on how to address this issue would be greatly appreciated.

Top Replies

After troubleshooting, I discovered the importance of closing RSLinx before flashing the 1500 LSP Series A CPU to avoid any failures. Once I closed the program and attempted the flash again, it was successful. Interestingly, this issue did not occur when updating firmware on a 1500 LRP with Series C already installed. It appears that this issue is specific to the Series A model. Problem resolved.

We appreciate your follow-up post, as it has the potential to prevent future hardships for others. Thank you for sharing this valuable information.

It seems that you are experiencing a somewhat common problem with the 1764 1500 LSP Series A. I faced a similar scenario a while ago. Sometimes, the firmware version isn't entirely compatible with the hardware series, which might be causing the I/O error. You might want to try downgrading to an earlier firmware version—many have had success with version 10 on the LSP Series A. If you're adamant on using ControlFlash 8.0, try checking the manufacturer's archive section or consult their customer service; they might help you locate it. Also, remember to back up your configurations before making any firmware changes to prevent data loss.

Hey there, it seems like you're in quite a pickle. It's a good thing you've already figured out it's not a problem with your system as your 1500 LRP Series C updated just fine. Regarding ControlFlash 8.0, it's a bit hard to find since it's an older version, although you might want to inquire about it from official support if you haven't already. As for the DTL_E_FAIL I/O error, it could likely be a device-specific issue, have you tried contacting the device manufacturer's customer service? It might be a known issue they can assist you with, or they could guide you better concerning which firmware update to choose for your specific model series. Best of luck resolving this!

Hello! Your problem seems quite specific, yet not uncommon. It appears you've already done quite a bit of problem-solving to narrow down the issue. Establishing that your 1500 LRP Series C updates without any glitches is a good step. In my experience, the DTL_E_FAIL error typically points to a communication-related problem. Have you tried troubleshooting the communication path to your 1500 LSP Series A PLC? It could be worth a shot. In regards to ControlFlash 8.0, if you're not able to locate it, you might want to consider contacting Rockwell directly. They may be able to provide the older firmware versions or offer supplemental advice. Moreover, it could be a compatibility issue with newer firmware versions and the specific 1500 LSP Series A model. In some cases, sticking to an older stable firmware version may be the solution until newer ones are patched or your hardware is upgraded. Best of luck with the troubleshooting!

It sounds like you're in a tough spot! The DTL_E_FAIL error can be quite frustrating, especially when things like firmware updates backfire. Since you've had luck with the LRP Series C, it might be worth double-checking the compatibility of your updates with the LSP Series A specifically. Sometimes, reverting to a previous version can help, but make sure to back up your configurations first. If you can’t find ControlFlash 8.0, consider reaching out to support or searching through their archives online; they might be able to provide you with that version or suggest an alternative solution. Good luck!

It sounds frustrating to deal with that DTL_E_FAIL I/O error, especially given the consistent updates you've been trying. Since you mentioned having success with the LRP Series C, I'd suggest checking the compatibility notes for the firmware updates—there might be specific instructions for the Series A that could help you. As for ControlFlash 8.0, it's worth reaching out to Rockwell support or checking their knowledge base, as they sometimes offer older versions on request. In the meantime, you could also try a complete power cycle of the device after the firmware attempts, just to ensure any glitches are cleared out. Hope you get it sorted quickly!

More Replies →

Streamline Your Asset Management
See How Oxmaint Works!!

✅   Work Order Management

✅   Asset Tracking

✅   Preventive Maintenance

✅   Inspection Report

We have received your information. We will share Schedule Demo details on your Mail Id.

To add a comment, please sign in or register if you haven't already..   

Frequently Asked Questions (FAQ)

FAQ: 1. What does the DTL_E_FAIL I/O error indicate in a Micrologix 1500 LSP Series A?

Answer: - The DTL_E_FAIL I/O error suggests a failure during the firmware upgrade process in the Micrologix 1500 LSP Series A. It could be related to compatibility issues with the firmware updates.

FAQ: 2. Is there a known issue with firmware updates on the Micrologix 1500 LSP Series A?

Answer: - There seem to be peculiar problems with firmware updates on the Micrologix 1500 LSP Series A, especially when compared to other series like the 1500 LRP Series C. Some users have reported encountering similar issues during the update process.

FAQ: 3. Has ControlFlash 8.0 been effective in resolving similar firmware update issues on the Micrologix 1500 LSP Series A?

Answer: - Some users have mentioned that ControlFlash 8.0 helped resolve similar firmware update issues on the Micrologix 1500 LSP Series A. However, locating this specific version might be challenging. It's worth exploring if ControlFlash 8.0 could potentially address the DTL_E_FAIL I/O error problem.

FAQ: 4. What firmware versions have been attempted on the Micrologix 1500 LSP Series A?

Answer: - The user mentioned attempting firmware updates with versions 14 and 11 on the Micrologix 1500 LSP Series A,

Ready to Simplify Maintenance?

Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.

Request Demo  â†’