Troubleshooting Missing Alarm System Tags in FactoryTalk SE

Question:

The User manual discusses Alarm system tags on pages 225-226, which include system tags displaying the most recent alarms, their timestamps, and the number of active alarms. However, when accessing the HMI tags browser, these system tags are not found. Interestingly, an older program migrated from RSView does contain these tags. This discrepancy is puzzling as I am unable to determine why the latest version of my program does not include them.

Top Replies

Are you currently reviewing a specific manual? I have just consulted the Factorytalk View SE User's Guide and found that pages 225-226 address common errors that occur when importing text and excel files.

After conducting a search on Google, I came across this manual which seems to be an outdated version. It appears that the most recent manual does not include the specific tags I am searching for. Check out the latest version of the manual here: https://dl.plctraining.ir/upload/product/factory%20talk%20view/FTViewSEUserENU.pdf.

BCMaint recently pointed out in the User manual specifically on pages 225-226 the mention of Alarm system tags, including system tags indicating the most recent alarm, time of the most recent alarm, and the number of active alarms. However, upon browsing the HMI tags, there is a notable absence of these system tags. Interestingly, an older program that was transferred from RSView does contain these tags, raising questions about why a program created from scratch on the latest version lacks them. The term "latest version" typically refers to versions like v13 or v14. It is important to note that HMI Tag alarming was actually removed from the software several versions ago, which could explain why these functions are no longer visible. It would be helpful to know which version of the software is being used for further clarification.

I suspect the program that was transitioned may have been created in version 10, although I cannot be certain. This transition occurred some time ago. Interestingly, the program still appears in version 14. It is possible that programs created in previous versions can still be utilized, but there may be limitations in adding them to the latest version.

It sounds like you’re dealing with a frustrating issue! Sometimes, newer software versions can change how tags are managed or displayed, which might explain why those system tags are missing in your current version. It could also be worth checking if there’s been an update to the tag database configuration or if there are new settings that need to be enabled for those alarms to show up. Also, since your older RSView program has them, maybe comparing the tag settings or export/import options between the two could reveal what’s different. Have you reached out to tech support—they might have insights specific to this version that could help clarify the situation?

It sounds like a frustrating situation, especially when older programs seem to have retained those tags while the latest version doesn’t. Have you checked the tag configuration settings or the project properties in the latest version? Sometimes, new software updates might change the way tags are managed or displayed, and it could be that they need to be manually added or enabled. It might also be worth reaching out to support or checking forums for similar issues, as other users may have encountered and solved the same problem!

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. Why are the alarm system tags missing in the FactoryTalk SE HMI tags browser? - The alarm system tags, which display the most recent alarms, their timestamps, and the number of active alarms, should be present according to the user manual. However, if they are missing, it could be due to a configuration error or a setting that needs adjustment.

FAQ: 2. How can I troubleshoot the issue of missing alarm system tags in FactoryTalk SE?

Answer: - To troubleshoot the missing alarm system tags, you can start by checking the tag configurations in your program and compare them to the ones in the older program that successfully displays these tags. It might also be helpful to review any migration settings or compatibility issues that could be causing the discrepancy.

FAQ: 3. Is there a specific location within FactoryTalk SE where I should look for the alarm system tags?

Answer: - The alarm system tags should typically be found in the HMI tags browser within FactoryTalk SE. If they are not showing up in this location, it may indicate a deeper issue that requires further investigation to identify and resolve.

FAQ: 4. Could the absence of alarm system tags impact the functionality of my program?

Answer: - While the absence of the alarm system tags may not directly impact the basic functionality of your program, it can hinder your ability to monitor and manage alarms effectively. Addressing this issue is important for maintaining a reliable alarm system and ensuring timely responses to critical events.

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