Troubleshooting MP2 Error: No Default Printer Selected Despite Selection

Question:

Hello everyone, as an MP2 administrator, I am encountering an issue where some of my end users are receiving an error message stating that no default printer is selected, despite the fact that the default printer is indeed selected. They are able to print from other applications, just not in MP2. Any ideas on how to resolve this issue? Thank you.

Top Replies

In order to set a default printer in MP2, you will need to assign one.

Are you operating this using a server-side client? MP2 automatically selects the default printer based on the Windows settings of the device. This may not be an issue when installing the client on a desktop, but it can arise when using Citrix. To avoid this, be sure to configure the printers on the Citrix server for users. Thank you, Kiddle.

For the quickest, most dependable, and highest quality printing results, MP2 printing is the way to go. If a printer doesn't support MP2 files, it may not be the best choice for your printing needs. However, there are solutions for overcoming a subpar printing experience. Firstly, make sure to request MP2 format for your files. Secondly, consider a re-print using the original file. Finally, exploring alternative printing companies is an option. If you have any doubts or questions, feel free to visit our website for more information.

Hello, this sounds like a unique issue. From similar cases I've dealt with, it might be happening due to version compatibility between your MP2 application and the printer's drivers. It’s also possible that the problem lies within the MP2 software settings itself if it's not recognizing the printer as default. I'd recommend checking that the printer drivers are up-to-date and compatible with your application version. It could also help to reach out to MP2's customer support for specific troubleshooting advice.

Hey there, it seems like MP2 isn't properly recognizing the default printer set in the system. As a quick fix, have you tried running MP2 as an administrator? Another option could be to manually set the printer within MP2 under File > Print Setup, if there's such an option in your version. You might also consider checking if there are any pending updates for MP2 that could possibly address this issue. If none of this works, it could potentially be a bug and you might need to reach out to the MP2 support team.

More Replies β†’

Streamline Your Asset Management
See How Oxmaint Works!!

βœ…   Work Order Management

βœ…   Asset Tracking

βœ…   Preventive Maintenance

βœ…   Inspection Report

We have received your information. We will share Schedule Demo details on your Mail Id.

To add a comment, please sign in or register if you haven't already..   

Frequently Asked Questions (FAQ)

FAQ: 1. Why are some MP2 users receiving the error message "No Default Printer Selected" even though they have a default printer selected?

Answer: This issue may arise due to specific compatibility issues or configuration settings within the MP2 software that are causing it to not recognize the selected default printer.

FAQ: 2. Is there a specific troubleshooting step to address the "No Default Printer Selected" error in MP2?

Answer: One possible solution is to verify and reset the default printer settings within MP2, ensuring that the selected printer is recognized by the software.

FAQ: 3. Could the error message in MP2 be related to printer drivers or software conflicts?

Answer: Yes, outdated printer drivers, software conflicts, or discrepancies between the printer settings in MP2 and the system settings could potentially trigger the "No Default Printer Selected" error.

FAQ: 4. Are there any known workarounds or best practices to prevent the recurrence of the default printer selection issue in MP2?

Answer: Regularly updating printer drivers, reviewing system settings, and ensuring proper configuration of printer preferences within MP2 can help mitigate and prevent such errors from reoccurring.

Ready to Simplify Maintenance?

Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.

Request Demo  β†’