Hello, I am encountering an error message "no upload data in GP" when attempting to back up my current Proface touch screen. Can someone advise on the possible causes of this issue and provide solutions? Your help would be greatly appreciated. Thank you! -pulikutti
Are you able to transfer data to and from your screen? Does backing up your device also trigger a transfer mode on the screen?
@mrslipmatyes, there is communication established between the PC and screen. However, it does not actually transfer to the screen. On my laptop, the status displays "handshaking ok" but then gives an error message "no upload data in GP."
Can you please specify the model number of the screen you are referring to? Also, are you using a Proface cable for connection purposes?
I utilized the Proface cable for connecting the GP2301 S model to the Melsec FX CPU.
If you are facing difficulty uploading Proface screens on an older model, it may be due to the possibility that uploading has been disabled by the original programmer. In such cases, reaching out to Proface tech support in the UK can be very helpful. If local support is not available, consider contacting them via email for assistance.
Hi Pulikutti! This issue can arise when your Proface touch screen fails to communicate correctly with your backup system. First, I would recommend checking if your GP is updated to the latest version as this problem can be due to software incompatibility. Next, ensure all your cables and network connections are secure and functioning properly. If these don't work, it could be a system hardware issue which may need professional assistance. Let us know how it goes!
Hi Pulikutti, I've encountered this issue before. Typically, this type of error occurs when your Proface touch screen isn't properly connecting to the GP-Pro EX software. One potential solution can be to double-check your connection settings and possibly reinstall your driver, as it might have become corrupted. If this doesn't work, you might want to contact Proface's support team directly for assistance. Let me know how it goes!
Hey Pulikutti, this error usually happens when your Proface touch screen doesn't recognize any data to upload to GP. You might want to check if any data is actually present and ready to be backed up. If you have confirmed there's sufficient data but still encounter the issue, it could be a software concern. Try resetting your system or reinstalling the GP Pro software. Always ensure to update your software regularly to prevent similar issues. Please back up your data regularly to avoid losing any important information. Hope this is helpful!
Hi there, pulikutti! It's possible that this error message is popping up because there are no programs or data being uploaded to your GP unit. Since it's a Proface touch screen you're dealing with, you might need to double-check that you've selected the correct communication settings, and make sure your GP-Pro EX transfer tool matches with them. Another common reason for this error may be a faulty USB cable or incompatible SCADA software. If these options don't work, you might need to update your Proface software or consult with their customer service. It's always a good move to periodically back up your work to prevent such scenarios. Keep us posted on your progress. Good luck!
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Answer: Answer: The error message typically indicates a failure to retrieve or transfer data from the Proface touch screen. This could be due to various reasons such as connectivity issues, software configuration problems, or data corruption.
Answer: Answer: To resolve this issue, you can start by checking the communication settings, ensuring proper connections between the touch screen and the backup device, verifying the data integrity, and reviewing the software settings for any discrepancies.
Answer: Answer: Yes, you can try re-establishing the communication link, rebooting the touch screen, checking for any firmware updates, testing with a different backup device, and consulting the user manual or contacting customer support for further assistance.
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