Hello everyone, I am encountering an issue with my Omron NE1A safety PLC and Dell Tough Book running on Windows 7 while attempting to use Omron Network Configurator Version 3.56. When I click on connect, the program goes to "Not Responding" and Windows closes it. This problem doesn't occur on my other Dell laptop or line side desktop. Despite having the same drivers installed, the connection occasionally drops after about 30 seconds. Unfortunately, I am unable to make any changes on the Tough Book and IT assistance is required. If anyone has experienced this issue before, I would appreciate any advice or suggestions. Thank you.
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I am in need of assistance with finding the best PLC software for my upcoming project that involves rewriting a program. Can anyone lend a hand?
I currently possess the CX Programmer software.
To obtain the necessary software for configuring your DeviceNet network, reach out to your nearest Omron distributor. While CX One includes Network Configurator for EtherNet/IP, it is essential to use the DeviceNet version for compatibility. After adding the NE1A to your network, simply double click on it and select the Logic tab to begin creating your safety program using Function Block Diagram.
It sounds like a very tricky issue you're encountering. While it's difficult to pinpoint the exact problem, it could be related to the operating system versions or an incompatibility between your Dell Tough Book and the Omron Network Configurator. I'd recommend first checking if your Omron software is up-to-date and compatible with Windows 7. If it is, the issue might be with the Tough Book's hardware. Try using a different port or check the USB drivers update. If the problem persists, your best bet might be getting assistance from your IT department or reaching out to Omron's technical support. They may have encountered similar issues before and could provide a fix or workaround. Good luck!
It sounds like you've already done a fair amount of troubleshooting, but the issue still persists. Just to narrow down possibilities, have you tried using a different network cable or switch port for the Toughbook? Sometimes intermittent network problems are related to the physical connection. Also, have you checked your power management settings? Certain configurations could cause your network adapter to switch off or reduce power. Finally, you might also want to try running Omron Network Configurator as an Administrator, since it sounds like the issue could be related to a privileges conflict between the software and user rights on your Tough Book. Hope this helps a bit until you can get IT on it!
Hey there! It sounds really frustrating to deal with that kind of issue. Since it works fine on your other devices, it could be something specific to the Tough Book’s configuration or perhaps a compatibility issue with Windows 7. Have you checked if there are any pending Windows updates or specific drivers for the Tough Book? Sometimes a different USB port can make a difference too. If you can’t make changes yourself, maybe IT could run some diagnostics or even update the Network Configurator to see if that resolves the freezing issue. Good luck, and hope you get it sorted soon!
It sounds really frustrating! Since it's working fine on your other devices, it could be a compatibility issue with the Tough Book's hardware or software settings. Have you tried running the Network Configurator in compatibility mode for an earlier version of Windows? That sometimes helps resolve these kinds of hangs. Also, if you haven’t done so, checking for any updates specifically for the Tough Book’s drivers or Windows might make a difference. Good luck, and I hope you find a solution soon!
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Answer: The issue could be related to compatibility problems between the software, operating system, and hardware. It's important to ensure all drivers are up to date and that the software is compatible with the specific laptop configuration.
Answer: The connection dropping issue may be caused by network settings, firewall configurations, or other software conflicts on the Tough Book. Troubleshooting to identify and resolve these underlying issues is essential.
Answer: It is recommended to involve IT support to diagnose the problem thoroughly. They can assist in checking network settings, firewall configurations, driver updates, and any other potential issues causing the connection problem.
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