Troubleshooting Omron NT11 PT File Download Issues

Question:

Hello everyone, I am facing difficulties in downloading a file to an Omron NT11 PT. While I can upload files from 2 other PTs, I am unable to download them to this particular unit. I am in need of downloading the system file and then the program file, however, I do not have the system file. Is it possible to create one using files from the other PTs? I obtained the NT systems tools from a third-party source and have the CX programmer software, but it is version 9.7 and does not include files for NT PTs. The initial screen on the PT displays a message stating "system program isn't installed." Upon pressing enter, I enter install mode, but it seems that I may not have the screen data file required for downloading. I am new to Omron PTs and it has been some time since I last worked on any major PLC/HMI projects. Any assistance on this matter would be greatly appreciated.

Top Replies

I am in need of the system installer files for my 11s series. I have downloaded the my system tool but cannot find the "screen image" files within the system installer. Can someone please email these files to me? Thank you.

501nmc mentioned that they obtained the NT system tools from a third-party source. The installation files for the system can be found in a legitimate NTST installation. Previously included in the CX One package, it now requires a separate installation. If you are unable to locate it in your CX installation, consider contacting Omron support for a official NTST installation.

After a thorough search, I was able to locate the elusive file. It was cleverly hidden, but with the necessary tools, the retrieval process was straightforward. Appreciate your prompt response!

It sounds like you might be struggling with compatibility issues. While borrowing the files from the other PTs seems logical, there's no guarantee they will work seamlessly with your particular unit since each PT is designed with unique specifications. I suggest contacting Omron's customer service for the specific system file needed for your NT11 PT. Also, bear in mind that Omron's PT series has been discontinued so the support might be a bit slow. Alternatively, consider upgrading your CX Programmer software or searching for the exact file required in trusted forums or reliable online platforms. When you finally have the system file, make sure to install it first before the program files.

It sounds like you're in quite the bind here, but fear not, I might have a solution for you. You should be able to create a new system file using the files from the other PTs; it's not an ideal situation, but it's worth a shot. Try to use CX-Designer to create the system file, while it's best intended for NB, NS and NV series, I've found it generally applicable across Omron's hardware. It's important that under the 'Transfer Setup' you select NT Series as your PT. The created file may not be perfect, but should be sufficient to get you started. Also, make sure your communication settings match up; a mismatch is often the reason behind download difficulties. Lastly, consider getting your hands on a more current version of the software since PT NT is pretty old, and newer software might not support it anymore. Hope you get it sorted out soon!

Hey there, it sounds like you're having a tough time. For the NT11 PT, you actually need to have the system file to begin the downloading process - unfortunately, you can't create one from other PT's files. The "system program isn't installed" message simply indicates that the system file needs to be downloaded first. Given the age of NT-series and the version of your CX-Programmer, you may encounter difficulties finding the necessary system file. I'd recommend reaching out directly to Omron's tech support. Even though the product line is discontinued, they may be able to assist or provide the necessary system file. Be patient, these things can be a bit tricky, especially if you're a bit out of touch with PLC/HMI work. Good luck!

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. How can I troubleshoot Omron NT11 PT file download issues? - The first step is to ensure that you have the necessary system file for the specific PT unit you are working with. If you do not have the system file, you may need to create one using files from other PTs. 2. Can I use files from other Omron NT11 PTs to create a system file for troubleshooting download issues? - Yes, it is possible to create a system file using files from other Omron NT11 PTs if you do not have the original system file. 3. What software tools are required for troubleshooting Omron NT11 PT file download issues? - You will need the NT systems tools for Omron NT11 PTs and the CX programmer software. Ensure that the software versions are compatible with the PT unit you are working with. 4. How can I resolve the "system program isn't installed" message on the Omron NT11 PT? - If you encounter this message, try entering install mode and ensure that you have the necessary screen data file required for downloading. If not, you may need to create or obtain the required file. 5. I am new to Omron PTs, how can I get assistance with troubleshooting file download issues? - Reach out to the Omron support team or online communities for guidance and assistance in troubleshooting Omron NT11 PT file download issues.

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