I configured the IP address of the PowerFlex 525, which has a built-in ethernet port, through the keypad. However, RSLINX is unable to detect the drive. The drive's nameplate indicates firmware version 7.001. I attempted to update it using Control Flash version 15.07, but even after a successful flash, the drive still shows a yellow question mark. I visited the Rockwell website multiple times to download firmware versions 7.001 and 6.??, but the issue persists. I came across a forum post where someone resolved a similar issue by flashing firmware version 6. However, Control Flash only recognizes version 7.001. I tried manually copying the EDS files to the designated locations, but it still only recognizes version 7.001. How can I update the firmware to version 6 to see if that resolves the problem? When attempting to upload the EDS file from the drive in RSLINX, it shows as complete but still displays a yellow question mark.
It is highly likely that the reason the previous individual found success in this process was due to having the EDS files for a v6 drive rather than a v7 drive. Acquiring and integrating the correct EDS files is much simpler than flashing firmware, making it the recommended approach for achieving success in this task. I have personally had a success rate of only 2% when uploading EDS files from devices, with manual downloading and installation being the usual course of action. These files can be obtained from the Rockwell PCDC and then registered with Linx using the EDS Hardware Installation Tool. Additionally, ensure that the IP address is set to static and perform a power cycle of the drive after configuration.
Could you provide more information about the EDS tool you mentioned? Is it ControlFlash version 15.07 or another version? I have been using it, but with limited success.
The EDS Hardware Installation Tool is an essential tool that comes bundled with RSLinx. This tool is used for installing EDS files onto your devices after downloading them. You can usually find it in the start menu under \Rockwell Software\RSLinx\Tools. Alternatively, simply type "EDS" in the start menu search bar to quickly locate it. In contrast, ControlFlash is a specialized software tool designed for flashing firmware on different hardware devices. It's important to note that ControlFlash is not related to EDS files in any way.
Thank you for your support
When troubleshooting network issues in Linx, I usually right-click on the IP address and upload the EDS file from the device. This method often resolves any problems I encounter.
It seems like you're having quite a tricky issue. One possibility could be that the installed firmware version is not compatible with your RSLINX version. Updating RSLINX could potentially solve the problem. Alternatively, have you tried using a different ethernet cable or another port on the switch/router? Sometimes the problem may be as simple as a bad connection. Another method might be to directly connect your computer to the PowerFlex drive using a crossover ethernet cable to see if it recognizes the drive. If possible, using another PC with a different Control Flash version that recognizes lower firmware versions can also be worth a try. Lastly, ensure the EDS files have been properly registered in your RSLINX library after manually copying them.
It seems like a tricky situation you're dealing with here. From what you've mentioned, it would seem there maybe an issue with the compatibility of the firmware version and the Control Flash. If reverting back to firmware version 6 resolved the issue for someone else, you could try comparing if there were any differences in the hardware or software setup with yours. Sometimes, the simplest things like making sure the IP address is in the same subnet as your computer or double-checking your firewall settings might also help. Regarding uploading the EDS file, it might be worth trying to use the EDS hardware installation tool within RSLINX to re-register the EDS file. These yellow triangles often imply an EDS registration problem. Hope this helps and you find a way to navigate these challenges!
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Answer: Answer: RSLINX may not be detecting the drive due to compatibility issues, firmware version discrepancies, or incorrect EDS file configurations.
Answer: Answer: You may need to explore alternative methods or tools to downgrade the firmware version to 6, as Control Flash seems to only recognize version 7.001 in this case.
Answer: Answer: The yellow question mark could indicate unresolved compatibility issues, incorrect EDS file placement, or other underlying problems with the drive recognition process.
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