I work as an IT specialist and recently upgraded our Maintenance Manager's PC from Windows XP to Windows 7. However, we encountered an issue with printing work orders in MP2 Windows 2000. While other forms like purchase orders print successfully, the work order only prints the blank form without any data. The Maintenance Manager mentioned that a similar issue occurred in the past and was resolved by my predecessor, although he cannot remember how. If anyone has experience with this issue, I would appreciate any advice on how to resolve it. Additionally, I am in discussions with Infor to update our software to the latest version. Paul Peterson, Systems Analyst in Pleasant Prairie, WI 53158.
Is it a ghost in his PC or just a mischievous trick? Why would a maintenance manager bother printing a work order when their supervisor could easily do it?
When a report prints blank, it is typically due to a connection issue between the report and the database. There are multiple points in the process where this problem may arise.
I attempted to reach out to you, Jonathan, via email, but it seems my message may have not reached you. Please get in touch with me by emailing ppeterson at lmipackaging>com. I appreciate your prompt response. Thank you.
How many individuals are authorized to print work orders within your company? Printing multiple work orders at once could potentially lead to confusion.
This product is used by just a single individual.
Hey Paul, you seem to be in a bit of a pickle there. I had a similar problem a few years back. I suspect that the work order form might not be communicating correctly with the database to pull the required information. This might be due to the compatibility issues between Windows 7 and the MP2 Windows 2000 system. A quick solution could be running the MP2 software in compatibility mode for Windows XP. However, with the pending upgrade of your software, it's important to have a permanent solution. Make sure to discuss these particular issues with Infor to ensure the new upgrade won't have similar problems.
Hi Paul, great to see that you're proactively addressing this issue. In my experience with transition from XP to Windows 7, there were often some compatibility problems with older software versions, which might be what's happening with your MP2 Windows 2000. Have you tried running the program in compatibility mode? It may help to print the work orders successfully. Also, your plan to update your software will definitely alleviate these compatibility issues in the future. I hope this info is helpful!
Hi Paul, it sounds like you're dealing with a tricky issue there! One thing you might want to check is whether the printer driver is fully compatible with Windows 7, as sometimes legacy applications like MP2 have trouble with newer operating systems. You could also try running the application in compatibility mode for Windows XP to see if that resolves the printing problem. Additionally, I'd suggest looking into any specific printer settings or configurations in MP2, as there might be options related to printing that need to be adjusted. Good luck with the upgrade discussions with Infor—hope it smooths out all these kinks!
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Answer: Answer: The issue with printing blank work orders in MP2 Windows 2000 after upgrading to Windows 7 could be related to compatibility or configuration settings. It may require adjustments to ensure proper data transfer from the software to the printer.
Answer: Answer: To resolve the problem of work orders printing blank forms in MP2 Windows 2000 on Windows 7, you may need to review printer settings, update printer drivers, or check for any software compatibility issues. Additionally, consulting with Infor or your IT support team for guidance can be beneficial.
Answer: Answer: The Maintenance Manager mentioned that a similar issue occurred in the past and was resolved by the predecessor. Seeking advice from colleagues who may have encountered and fixed this problem before could provide valuable insights and potential solutions.
Answer: Answer: Upgrading the software to the latest version, as discussed with Infor, could potentially resolve the printing issue with work orders in MP2 Windows
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