Troubleshooting Profibus Diagnostics with S7 Device Proxy in TIA Portal V18

Question:

Hello, I am currently using TIA Portal V18 and have successfully imported a (v5.7) SIMATIC manager project through device proxy. Within TIA, I have developed a HMI project specifically for a TP700 display. All the elements I want to showcase are functioning correctly. However, I am looking to add a page dedicated to profibus diagnostics. In my previous TIA projects, I simply dragged the stethoscope icon to a new page, compiled, and downloaded the project to display all relevant information. Unfortunately, in the device proxy project, the diagnostic window appears blank. I have researched and it seems this feature should work without issue. I am unsure of what mistake I may have made. Is there any additional configuration or setup required to resolve this issue?

Top Replies

Is there anyone that can assist with configuring this?

It seems like it may only be effective for integrated 300s compared to device proxy. My assumption is that you may have imported the tags, but not the alarms, or possibly missed something.

It seems like you've done quite a bit of troubleshooting already. Based on what you've shared, there could be a couple of possible issues. One possibility is that the issue is related to the proxy device itself. Make sure your proxy device is configured correctly, particularly for the PROFIBUS diagnostics. Remember, the proxy device acts as a sort of 'interpreter' between your SIMATIC manager and TIA portal and if it's not correctly set up, it could result in missing data. Also, it's worth checking your project settings once again to ensure that diagnostics have been properly enabled for the device. If these factors are all correctly set up, then perhaps reinstalling or updating the TIA portal to the latest version might solve the problem.

It sounds like you've done a thorough job so far but are running into a bit of a hurdle with the profibus diagnostics. Specifically, the TIA Portal V18 and Simatic Manager should theoretically operate smoothly. Since the diagnostic window appears blank, double-check the device configuration and network settings because any errors or mismatches here might prevent the diagnostic data from loading. Additionally, ensure the proxy PLC is set up to communicate over Profibus. Another roundabout way to diagnose your situation would be by trying to display simple diagnostic data such as Profibus device status or node address, just to ensure your TP700 is communicating well over Profibus. Also, looking into any recent software updates could be worthwhile, sometimes these small details can affect things more than we anticipate.

Hi there, it's great to see you're making use of the TIA Portal's advanced features. It sounds like you've got everything set up correctly, but the blank diagnostic window could be due to several factors. A common reason is that the profibus diagnostics only show active faults. If the system is running well without any active alerts or faults, the diagnostic page might appear blank. Additionally, be sure to check the version compatibility between your TIA Portal and the device proxy. If they're not fully compatible, some features might not work as expected. Lastly, you may want to double-check your project settings - ensure that all devices are correctly configured and updated. If none of these factors seem to be the issue, it might be a good idea to reach out to Siemens support for a more detailed investigation.

It sounds like you're on the right track with your project, but it's frustrating when things don't work as expected. One thing to check is whether the device proxy correctly recognizes all the necessary Profibus elements in your configuration. Sometimes, the communication settings can be a bit tricky, so make sure that the Profibus addresses are correctly assigned and match with what you have in your SIMATIC Manager project. Additionally, try updating the device proxy settings or refreshing the connection; occasionally, that helps in resolving visibility issues. If that still doesn't work, digging into the diagnostic settings in both your TP700 and the TIA project might reveal something overlooked. Good luck!

It sounds like you’ve made great progress with your TIA Portal project! One thing to check is whether all the necessary Profibus diagnostics settings are configured correctly in your device proxy setup. Ensure that the communication settings for the Profibus devices are properly defined and that all relevant parameters are enabled. Sometimes, the device proxy might not fully support all diagnostic features you had in the older version, so verifying compatibility or looking for any additional update in the device configuration could help. Also, consider checking the access rights and visibility settings for the diagnostics data—you might have to enable them specifically for the HMI. Good luck, and I hope you find the solution!

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Frequently Asked Questions (FAQ)

FAQ: 1. Why is the profibus diagnostics window blank in my TIA Portal V18 project when using device proxy with a SIMATIC manager project?

Answer: Answer: The blank profibus diagnostics window in the device proxy project within TIA Portal V18 could be due to a configuration or setup issue. Further troubleshooting may be needed to identify the specific cause of this problem.

FAQ: 2. How can I troubleshoot profibus diagnostics issues in TIA Portal V18 when using S7 Device Proxy?

Answer: Answer: To troubleshoot profibus diagnostics issues in TIA Portal V18 with S7 Device Proxy, ensure that all relevant settings are correctly configured, check for any compatibility issues between the devices and software versions, and review the device proxy configuration settings for any errors.

FAQ: 3. Can the stethoscope icon be used to display profibus diagnostics on a new page in TIA Portal V18 projects with device proxy?

Answer: Answer: While in previous TIA projects dragging the stethoscope icon to a new page worked for displaying profibus diagnostics, in the device proxy project with TIA Portal V18, additional configuration or setup may be required to ensure the diagnostics window functions correctly.

FAQ: 4. What steps should I take to add a dedicated profibus diagnostics page in a TIA Portal V18 project using device proxy?

Answer: Answer: To add a dedicated profibus diagnostics page in a TIA Portal V18 project

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