Greetings everyone, I am an Industrial Electrician with expertise in various tasks such as PLC troubleshooting and programming. When I first started my current role, the previous electrician had already set up a PC with all the necessary software, including Logix500 and 5000. Recently, the IT department provided me with a new PC and tasked me with installing Rockwell Software on my own. Despite having limited documentation and activation codes from over 20 years ago, I managed to install RSLogix500. However, I encountered issues with activating it using the dongle provided. Do I need to purchase a new license, or is there another solution to this problem? Additionally, I have been unable to install RSLinx as an error message interrupted the setup wizard. Could this be the reason why my license activation is failing? It's quite frustrating how complicated Rockwell Software installation can be sometimes.
Welcome to the forum! If I remember correctly, in order to transfer a license to a new computer, you need to rehost the original license on the activation manager of your old computer. Then, you may need to contact tech support or wait for the option to download the software onto the new computer. It's unlikely to activate because licenses are typically meant for one computer only. I've only done this a few times in the past, so I may not be entirely accurate. Others will likely provide more information and guide you in the right direction. I hope this information is helpful to you. Thank you!
Rockwell is likely to assist you with the activation process, as it is one of the initial options when setting up. If you are unsure about needing a techconnect authorization, consider reaching out to your local Rockwell distributor for assistance. It's possible that they have special access to software activation resources. The key is not necessarily obtaining a new license, but rather sorting out the activations. Have you installed the activation manager on the new laptop? This tool can help identify which software is hosted and which is not yet activated.
The software license, also known as an "activation," is necessary for the software to function properly. While RSLinx does not need a license, RSLogix 500 does. The necessity of a license for Logix 5000 depends on the version you are using. However, RSLogix 500 definitely requires a license. In this case, the license is specifically linked to the dongle and does not need to be rehosted. To ensure proper usage, it is important to instruct your new PC to recognize and utilize the dongle. Rockwell Tech Support provides assistance with activations at no cost and without the need for any contracts. They are adept at guiding users through the activation process. Additionally, instructional videos are available on their website to assist with setting up the software. Should you encounter any issues or have questions, you can easily contact them via online chat or phone call. Visit https://activate.rockwellautomation.com/OG for further assistance.
I completely sympathize with your frustrations! Rockwell Software can indeed be a bit challenging to navigate. First, let me address your Logix500 activation concern. The dongle is just a hardware lock; you also need corresponding activation files on your PC. If you have used the same dongle on the previous PC, copying these files from the old machine might solve your problem. As per RSLinx installation issue, the error message you're receiving clearly indicates some conflicting issue during the setup. It might be due to several reasons like missing components, outdated software, existence of previous versions, etc. I would recommend uninstalling the current version, performing a clean restart, and then trying the installation again. If you still face problems, you might need to contact Rockwell's support; they can be quite helpful in these situations. Good luck and remember sometimes these software issues can be quite the challenge, but don't let it affect your morale.
Hey there, I can understand how frustrating it can be dealing with software installations, especially with the complication of outdated activation codes and unfamiliar systems. For your RSLogix500 activation issue, you may not necessarily need to buy a new license. If you're using a dongle, it's worth checking whether the dongle drivers are correctly installed. If they aren't, RSLogix500 might fail to recognize the dongle, thus failing to activate. As for your RSLinx issue, the error message during setup might be indeed causing your further problems. RSLinx is crucial for communication between your PC and PLC, so any issues there can definitely impact your overall setup. You might want to consider reaching out to Rockwell's technical support; they tend to be very helpful with these kinds of issues.
Hi, it's good to meet a fellow electrician here. I've often dealt with old licenses and undergone the laborious process of software installation myself, so I understand your frustration. Regarding RSLogix500 activation, I'd suggest contacting Rockwell's customer support. They have impressive archives; they might even be able to help you with that 20-year-old activation code. As for RSLinx, it does play a crucial role in establishing communication between Rockwell software and hardware. So yes, the installation error could be related to your activation failure. Try troubleshooting the error message's description first. If the problem persists, perhaps a fresh installation of Windows could help? It's a bit drastic, but sometimes these hours-long fixes could be bypassed just by starting fresh. Hang in there!
First off, kudos for installing RSLogix500 by yourself! As for your activation, you don't necessarily need to buy a new license. It sounds like the problem might be with your dongle not being recognized correctly. You may want to try using a different USB port or check if your current drivers are up to date. As for RSLinx, it's possible that your installation got interrupted due to other running applications or some other conflict. Try to install it again after shutting down all non-necessary applications. Rebooting your system right before the installation may help too. Yes, Rockwell Software installation can sometimes feel like navigating through a maze, but hang in there, you're doing great!
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Answer: Answer: If your activation with the old dongle is failing, it may be necessary to purchase a new license. Contact Rockwell Software support for assistance in obtaining a new license.
Answer: Answer: While installation errors with RSLinx may not directly affect the license activation for RSLogix500, it's important to ensure all components are correctly installed for proper functionality. Resolve the RSLinx installation issue before troubleshooting further license activation problems.
Answer: Answer: To troubleshoot Rockwell Software installation problems, ensure you have the latest installation files, valid activation codes, and compatible hardware. Additionally, check for any system compatibility issues and follow installation guidelines provided by Rockwell Automation. If issues persist, reach out to Rockwell Software support for assistance.
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