Rockwell Tech Support appears to be struggling with resolving an issue related to the flexsvr portion of the Activation Manager. Despite updating to version 5.00.13 as suggested, the problem persists. Initially, opening a specific port for flexsvr.exe worked temporarily, but switching to a different port caused it to fail. Is there a method to consistently assign a specific port for flexsvr.exe? Please note that RA's list of ports for FactoryTalk Activation Manager firewall settings should be consulted for proper configuration.
Activating the Flexsvr Server involves the use of dynamically allocated ports, which may present challenges for firewalls that restrict access to only specific ports. I have successfully resolved this issue with the assistance of IT teams at several major sites in the past, and have compiled a comprehensive guide detailing the steps taken. This guide should remain applicable with the latest versions of Activation Manager. The information provided is based on Tech Notes such as ID IN3991 and ID QA10319, which discuss FactoryTalk Activations in complex network settings and changing TCP port numbers in FactoryTalk Activation Manager.
Thank you, Mike, for your assistance. I found the information provided very helpful, although we had already opened the port for the code meter. The details in the note were beneficial to us. We made adjustments in the *.lic file with the following code: VENDOR flexsvr PORT=XXXXX. It is disappointing that Rockwell has not responded yet. Their tech support seems lacking compared to how it used to be. It would be helpful if they consolidated the information from their different technote into one, similar to what Mike did here. It makes one wonder if the company is now being led by financial experts focused on pushing their subscription model.
It sounds like you’re really dealing with a frustrating situation! If you haven't already, you might want to try manually configuring the FlexNet server settings to bind it to a specific port consistently. Make sure to check the FactoryTalk Activation Manager documentation for the correct port configurations, as there could be some nuances involved. Additionally, ensure that the chosen port is open in your firewall settings and not being blocked by any other applications. If this approach doesn’t work, it might be worth reaching out to Rockwell again and providing detailed steps of what you've tried; sometimes they can escalate the issue when they see it’s causing ongoing problems. Good luck!
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Answer: 1. What is the issue with Rockwell Tech Support's Flexsvr Activation Manager port? - The issue involves difficulty in consistently assigning a specific port for flexsvr.exe within the Activation Manager despite updating to version 5.00.13.
Answer: - It is recommended to consult RA's list of ports for FactoryTalk Activation Manager firewall settings to ensure proper configuration and possibly find a solution.
Answer: - The switch to a different port caused the failure of flexsvr.exe due to inconsistencies in port assignment, highlighting the need for a method to consistently assign a specific port.
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