Greetings everyone, I am currently utilizing an RsLinx connection with Intouch for my processes. I have encountered an intermittent issue where Intouch and RsLinx become disconnected for periods exceeding 30 minutes. During these disconnections, the redundancy module indicates a DISQ status. Interestingly, I can still connect to the PLC using my computer without any issues. To resolve the disconnection problem, I often find myself shutting down and then restarting RsLinx, which subsequently restores the connection between Intouch and RsLinx. Has anyone else experienced similar issues when using the RsLinx DDE Link with Intouch? Would switching to a DA server be a more reliable solution? For your reference, here are the details of my setup: - PLC: Allen-Bradley 1756-L71 - RsLinx Version: 2.57.00.14 CPR 9 SR 3 - Intouch Version: 10.5 I appreciate any insights or recommendations you may have!
Your inquiry appears to be quite specific, and the information you've shared exceeds general details. If I were to make an educated guess about the underlying issue, I would first examine the network architecture. Consider factors such as whether there are switches involved, if they are managed or unmanaged, and the characteristics of the supervisory network. It’s also important to determine why the system may be disqualified, what firmware revisions are currently in place, and which communication modules are being utilized. Additionally, I would investigate the specifics of RSLinx: where it is installed and whether you have pinpointed the exact point of communication failure. Is the loss occurring between RSLinx and the PLC, or is it between Intouch and RSLinx? Furthermore, are there any diagnostic messages visible in either Intouch or RSLinx? It's worth noting that in RSLinx, the DDE/OPC communication loss behavior can also be configured, which may provide further insights into your situation.
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.