Troubleshooting SEW Eurodrive and ABB VSD Power-Up Issues - Need Assistance

Question:

Hello everyone, I am seeking assistance regarding a technical issue with a SEW Eurodrive VSD (VFD) that a customer recently purchased. The machine was working fine in the morning but suddenly the VSD stopped powering up in the afternoon, despite the incoming power being at the correct 3-phase voltage of 430 volts. After consulting SEW support, it was suggested that the drive might be fried, although it seems odd as all other components are functioning properly. Subsequently, an ABB VSD was purchased with the same specifications, but it also failed to power up after checking the incoming voltage. Despite referencing the manuals from both manufacturers, the problem still persists. Does anyone have any insights or suggestions on why this issue is occurring? Any help would be greatly appreciated. Thank you.

Top Replies

Are the control circuits powered by the DC bus in your drive? Many drives utilize the DC bus to provide power to their control circuits. - Alan

I am currently onsite and facing an issue with checking the DC bus since I cannot do so via the display panel as it is not powering up. Any suggestions on how I can troubleshoot the DC bus without using the display panel would be greatly appreciated. Thank you for your prompt response.

If you are having issues with your drive, check for a DC+ and DC- on the main power terminal strip. If not, remove the cover to locate the large DC bus capacitors. The number of capacitors may vary depending on the drive's size. If there is no power on the DC bus, the SCR front end may be malfunctioning.

One ill-advised thought: Unplug the motor cable and connect power directly to the VFD.

Are you in possession of the machine's wiring diagrams and the model information for the ABB drive?

It sounds like you've done some thorough troubleshooting already. There might be an issue elsewhere that's causing these VSDs to fail. I'd check the power quality. Even if the voltage reading is correct, factors like power surges, spikes, noise, transients, or harmonic distortion can damage your VSD. Consider using a power quality analyser to get a detailed picture. Also, inspect the wiring carefully. Loose or frayed connections, or incorrect wiring can cause these kinds of issues. Finally, ensure that your VSD is in a suitable environment. Excessive dirt, dust, heat, or moisture can all contribute to failure. If everything seems okay, it could very well be an inherent issue with the units you've purchased, albeit the odds are low.

It might not necessarily be a hardware issue with either of the VSDs. Have you checked the quality of your power supply? Voltage sags, swells, or transient disturbances could be causing your VSDs to fail. In my experience, they can be quite sensitive to even small fluctuations, so you might want to closely monitor your power quality. Another aspect to consider could be the possibility of a ground fault or short circuit within your system that might be triggering protection mechanisms in your drives, preventing them from powering up. Some high-quality isolation transformers or surge protectors can be wise investments in such scenarios. If the problem persists, you might want to consider getting a professional electrician to examine your entire electrical system. This situation certainly seems puzzling but don't despair, these issues are usually solvable with some thorough troubleshooting.

It sounds like a frustrating situation! Since the incoming power seems to be fine and both VSDs are having the same issue, you might want to check the wiring connections to ensure there are no loose or damaged wires, especially at the terminals. Also, have you considered looking for any fault codes on the displays, if available, or checking the circuit breakers? Sometimes, a small issue like a ground fault or overload can cause a shutdown that’s not immediately obvious. It could also be worth inspecting the fuses and making sure the control panel isn’t causing any issues downstream. Good luck!

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Frequently Asked Questions (FAQ)

FAQ: 1. Why is my SEW Eurodrive VSD not powering up despite correct incoming power voltage?

Answer: Answer: The issue could be related to the drive being fried or it may be experiencing a technical fault. Consulting with SEW support or a qualified technician for further diagnostics and troubleshooting is recommended.

FAQ: 2. What could be the reason for an ABB VSD also failing to power up despite correct incoming voltage?

Answer: Answer: The problem could be related to a different aspect of the setup or installation process. Double-checking the connections, configurations, and ensuring compatibility with the system is advised.

FAQ: 3. How can I troubleshoot power-up issues with SEW Eurodrive and ABB VSD drives despite following the manuals?

Answer: Answer: If the manuals do not provide a solution, it might be beneficial to reach out to technical support from the manufacturers or seek assistance from experienced professionals who have expertise in troubleshooting variable frequency drives.

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