Hello everyone, I am currently experiencing difficulties with FactoryTalk ViewPoint. I have a string tag in my PLC that can be viewed in FTView SCADA without any issues. Please see the attached image FTVIEW SCADA.png for reference. However, when I try to view the same display in ViewPoint, the string is displayed as question marks. Please refer to the attached image Viewpoint.png. Changing the language from EN-US to any other language leads to further complications. I have tried using different versions of FTView ranging from 9 to 12, but the issue persists. Have any of you encountered and resolved this issue before?
Have you found a solution to this issue? I am experiencing the same problem.
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: - This issue could be related to the language settings or compatibility between the PLC and ViewPoint software. It is recommended to check the language settings and ensure compatibility between the versions of FTView and ViewPoint being used.
Answer: - To troubleshoot this issue, you can try checking and adjusting the language settings in both the PLC and ViewPoint software. Additionally, ensure that the PLC tag is properly configured and mapped in ViewPoint.
Answer: - While this issue may vary depending on the specific setup, some users have reported that ensuring consistent language settings and using compatible versions of FTView and ViewPoint helped resolve similar display problems.
Answer: - It is advisable to test language changes in a controlled environment to monitor any unexpected behavior. If issues arise, revert to the original language settings and consult the software documentation or support resources for guidance.
Answer: - In addition to
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.