Hello, I am in need of assistance with a technical issue I am experiencing. I am currently using version 32.04.00 of Studio 5000. Whenever I attempt to add or edit a module using the newer web-based AOP/module properties interface, Studio 5000 freezes as soon as I click Ok, Apply, or Cancel on the module properties screen. After a few minutes of being frozen, a "server busy" error message appears. The Switch To button opens the Windows start menu, while the Retry button does not resolve the issue. This problem is unique to version 32 of Studio 5000; version 34 works without any issues. Additionally, modules using the older AOP/module properties interface function properly. I have sought assistance from Rockwell chat tech support without success. Their suggestion to uninstall and reinstall all versions of Studio 5000 did not resolve the problem. If there is any additional information that could be useful in troubleshooting this issue, I would appreciate any guidance. Thank you for your help.
When using RSLogix 500, I often encounter a pause and error message when trying to go online without RSLinx already running. It seems like the mechanism in the editor that should launch the RSLinx (Classic) applet gets stuck. Clicking on any buttons in the error message doesn't resolve the issue. To work around this, I launch the RSLinx Classic application separately and wait for it to search for a non-existent license. After a few minutes, everything starts functioning properly. While this may not be the issue you're facing, the error message you described sounds exactly the same.
OkiePC mentioned experiencing a similar issue to what happens when attempting to go online in RSLogix 500 without RSLinx already running. It appears that the editor's trigger to open the RSLinx (Classic) applet is not functioning properly, resulting in an error message where none of the buttons work. To resolve this, starting the RSLinx Classic application separately and allowing it to search for a non-existent license for a few minutes seems to unfreeze everything and make it work. While this may not be the exact issue you are facing, the error message you encounter seems to be the same. Can you confirm that after the software freezes and the server busy message appears, opening the RSLinx Classic application, waiting, hitting retry, and then proceeding to work has helped? Additionally, what does the search for a license involve?
This problem persists both offline and online when using the controller.
Marsbars2319 expressed gratitude for the suggestion from OkiePC. To provide further clarification, when the software freezes and shows the server busy message, the solution is to open the RSLinx Classic application, wait a few minutes, click retry, and then it should start working. Can you provide more information on the search for a license you mentioned? Regarding your first question, I can confirm that clicking Retry results in the RSLogix editor opening the RSLinx browse applet, resolving the issue. The license issue I mentioned pertains to the extended delay I experience when accessing RSLinx Classic and encountering a prompt for a Pro license despite using the free (Lite) version. If you come across a similar issue online, it is likely not specific to RSLinx but a common error message. This information may still be useful as it indicates that the software is attempting to initialize a related application when the error occurs. Perhaps someone familiar with the AOP setup process can identify the applications involved and assist in finding a solution.
Have you installed the latest monthly roll-up patch release provided by RA? You can easily download it from the RA website.
Hey there, it seems like a really frustrating issue you're dealing with. Considering that you don't face this issue with version 34, it could be a compatibility issue with your system or some stuck process within the Studio 5000 version 32 itself. You might also want to check out if any firewall or antivirus system may be interfering with Studio 5000. Have you tried running it in compatibility mode or as an administrator? It's a wild shot, but sometimes these things tend to help. Also, keep track of any specific error code next time you get a "server busy" error message, it might give a clearer direction for further troubleshooting.
Sorry to hear about your issue with Studio 5000, it must be quite frustrating. Based on your situation, it sounds like there could be a compatibility issue between version 32 and your current operating system. Since Studio 5000 version 34 works without any problems, it might be beneficial to stick with that version if your projects allow. On another note, it could be helpful to reach out to the more extensive Rockwell user community in forums or consider escalating the problem to a higher level of tech support. Some intermittent issues like these are complex and might need a more in-depth analysis.
Hey there! It does sound like a very frustrating issue. Studio 5000 can be a bit tricky sometimes. It appears like there could be a compatibility issue with the specific version (32.04.00) you're working on and your current operating system. Before we go further down the rabbit hole, have you checked if all the patches for this version are installed? Sometimes, a missing patch can cause such problems. Also, it might be helpful to clear cache files related to Studio 5000, in case they might be causing a software conflict. Let us know if this works or if you've already tried these methods.
Hi there! It sounds like you've had quite a frustrating time with Studio 5000. I actually encountered a similar issue with the same version. What worked for me was updating the firmware of the hardware modules in question. Also ensure that your system's resources aren't being overly taxed. If the problem persists, check if there's a patch or hotfix available for version 32. Studio 5000 usually releases these for known issues. It can definitely be a pain to troubleshoot, but don't lose hope - you'll get there!
It sounds frustrating to deal with that freezing issue! Since you've already tried reinstalling and have ruled out the older AOP interface as a problem, it might be worth checking for any pending Windows updates or graphics driver updates, as these can sometimes interfere with software performance. Additionally, consider running Studio 5000 in compatibility mode or as an administrator; those options might help smooth out the issues you're facing with the web-based features. If the problem persists, maybe reaching out to user forums specific to Rockwell automation could yield some insights from others who might have faced similar challenges. Good luck!
It sounds really frustrating to deal with that kind of freezing issue, especially with the newer interface. Since version 34 works fine for you, have you tried running version 32 in compatibility mode? Sometimes that helps with quirky issues. Also, double-check if your graphics drivers are up-to-date; sometimes a mismatch there can lead to freezing or crashing in applications like Studio 5000. If all else fails, you might consider creating a virtual environment where you can safely run version 32 without it conflicting with your current set-up. Hope you find a solution soon!
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Answer: Answer: The freezing issue in Studio 5000 version 32.04.00 occurs when trying to add or edit a module using the newer web-based AOP/module properties interface. This problem is not present in version 34 or with modules using the older interface.
Answer: Answer: When Studio 5000 freezes in version 32, a "server busy" error message eventually pops up after a few minutes of being frozen. Clicking on the Retry button does not resolve the issue, and the Switch To button opens the Windows start menu.
Answer: Answer: If you are experiencing the freezing problem in version 32 of Studio 5000, and reinstalling the software did not help, you may need to seek further guidance or assistance. Consider checking Rockwell's technical support resources or community forums for additional troubleshooting steps.
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