Hello! I am utilizing a Prosonic S FMU90 equipped with an ultrasonic sensor for non-contact continuous level and flow measurement (FDU91). I am encountering an issue where the device is displaying the error message "hardware not recognized after exchange". The user manual states that this sensor should be automatically recognized. If anyone has insight on resolving this issue, I would greatly appreciate the assistance. Thank you.
Bobobo reported an issue with the Prosonic S FMU90 for level measurement using an ultrasonic sensor for non-contact continuous level and flow measurement FDU91. The error message "hardware not recognized after exchange" is appearing, despite the sensor being supposed to be automatically recognized according to the user manual. If you have any insights on resolving this issue, please provide assistance. Thank you.
It sounds like you're having a tricky issue there. From my experience, a "hardware not recognized after exchange" error typically suggests some kind of communication problem between your control system and the Prosonic S FMU90 device. Have you tried to switch off/on the device or changing the hardware configuration from your control system? Also, check the FDU91 sensor connection points for any degradation, making sure that cables are securely connected. Sometimes a good old reset works wonders too. Let me know how it goes!
Hey there! I had a similar problem with my FDU91 sensor a while back. Have you checked the compatibility of your unit with the sensor? Sometimes, this issue is due to a software incompatibility. Also, a sensor reinstallation might do the trick. Make sure it's securely attached and properly aligned. If all else fails, you may need to check with your vendor for a firmware update or validation of the sensor's functionality. Best of luck!
Hi there! It sounds like you're dealing with a frustrating issue. A common fix for "hardware not recognized" errors is to double-check all connections and ensure that the sensor is securely connected to the FMU90. Sometimes, a loose connection can cause this problem. Also, it might be worth power cycling the unit or checking for firmware updates that could help with recognition issues. If those steps don’t work, reaching out to the manufacturer's support team could provide further guidance. Good luck!
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Answer: The Prosonic S FMU90 should automatically recognize the sensor per the user manual. This error may indicate a potential issue with the sensor exchange process.
Answer: To troubleshoot this problem, you can try reseating the sensor, checking for any loose connections, ensuring compatibility with the device, and verifying proper installation according to the user manual.
Answer: Yes, the sensor exchange process on the Prosonic S FMU90 should be straightforward and automatic. Make sure to follow the guidelines provided in the user manual for correct installation and recognition.
Answer: If the device still displays the error message after exchanging the sensor, you may need to contact technical support from the manufacturer for further assistance or consider resetting the device to its default settings as a troubleshooting step.
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