Hello everyone! We are currently developing a ME runtime for a Windows PC using an InTouch INDT156 touchscreen, and we are experiencing an issue with the touch functionality. While using a mouse, buttons on the screen respond immediately upon clicking, which is the desired behavior. However, when using the touchscreen, the buttons only activate upon releasing the touch on the screen. This poses a problem as we need to be able to hold a momentary push button (PB) down with the touchscreen. We have tested this on different PC folders and files, and it behaves differently, leading us to believe it may be a setting on the Rockwell side. Any insights on how to address this issue would be greatly appreciated. Thank you for any assistance you can offer!
The problem you are experiencing with the press and hold function on a Windows touchscreen is a common issue that mimics a right-click. A helpful post on a forum details this specific behavior and offers a possible solution, although it appears that resolving this issue may be challenging.
A few years back, I encountered a similar issue on a B&R IPC. I vividly remember adjusting a setting in the touch screen driver utility to enable long presses to function properly.
Thank you so much for your help, team. I will investigate the touch screen driver to see if I can identify any issues.
It sounds like you're dealing with GUI event handling, specifically the difference between onPress and onRelease events. On a touchscreen, the behavior you're seeing is usually interpreted as an onRelease event – action is triggered when the touch is released. However, for your application, you need more of an onPress behavior – where action is triggered when the touch begins. If it is indeed an issue with the Rockwell software settings, you may have to explore configurations that allow you to change this event interpretation. Alternatively, it could be a hardware-level issue with the InTouch screen, in which case, you'd probably have to reach out to their tech support or consult the device manual for any relevant settings.
It certainly sounds like you're dealing with a challenging situation. My first guess would be this might be an issue with the touchscreen drivers rather than anything on the Rockwell side. I would suggest ensuring that your touchscreen drivers are up-to-date. Also, you might want to check if there are any settings related to "touch and hold" behaviors in the touchscreen's configurations. Another possible angle to explore is checking if the Rockwell software has any specific accommodations or settings for touch interfaces. Hope this helps and keep us posted on your progress!
It sounds like you're dealing with a common touch input issue where the touchscreen is set to interpret touches in a "tap-and-release" manner rather than recognizing sustained presses. One thing you might want to check is the touchscreen driver settings; sometimes, there are options for adjusting how input is recognized. Additionally, in the InTouch software, there might be parameters for configuring touch behavior or event triggering that could resolve this. It could also be worth looking into any differences in the way the PC handles touch versus mouse events, maybe even updating your drivers if you haven't already. Good luck, and I hope you find a quick solution!
It sounds like you're facing a frustrating issue with the touchscreen behavior! This often happens because of how different input methods handle touch events. Have you checked the settings in the Rockwell software for touch interactions? There might be an option to adjust how touch events are registered—like switching from 'touch release' to 'touch down' activation. Additionally, you could look into whether there's a firmware update for the touchscreen itself, as sometimes manufacturers address these types of input issues in updates. Best of luck!
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Answer: - The behavior where buttons activate upon releasing the touch on the touchscreen instead of immediately upon clicking may be due to a setting on the Rockwell side. Further troubleshooting and configuration adjustments may be required to address this issue.
Answer: - To enable the ability to hold down momentary push buttons with the touchscreen, it may be necessary to adjust settings or configurations within the runtime software or the touchscreen device. Consulting the user manual or contacting technical support for guidance on customizing the touch functionality could help resolve this issue.
Answer: - The variation in touch functionality behavior across different PC folders and files might indicate inconsistencies in settings or configurations that impact how the touchscreen interacts with the runtime software. It is advisable to review and compare settings, as well as consult with Rockwell support or the touchscreen manufacturer for insights on troubleshooting and resolving these differences.
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