Today, I attempted to update the firmware on a brand new CompactLogix processor, but the CompactFLASH dialog box didn't display any available revisions. I checked the folder containing firmware kits, but there were no relevant updates. I even tried using a coworker's laptop, but encountered the same issue. Can anyone shed light on this situation? - PaulB.
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Did you buy this from an authorized AB distributor? I had a similar experience with a counterfeit Panelview I came across. Just a heads up.
Upon my inspection of PCDC, I discovered that only version 36 is accessible for that specific model.
What is the significance of being unable to install firmware versions below 36? Can you please share a link for reference? I searched the knowledgebase but couldn't find any relevant information. - PaulB Improved Text: What does it indicate when unable to install firmware versions below 36? Could you kindly provide a link for further details? I conducted a search in the knowledgebase but was unsuccessful in finding relevant information. - PaulB
Rockwell Automation's Product Compatibility & Download Center allows you to easily find firmware for your model. A quick search revealed that only v36 firmware was available. It is recommended to download the available firmware, install the dmk files, and try again. Don't forget to check for any updated versions for improved performance.
Hey PaulB, it sounds frustrating not being able to see the firmware revisions! Have you double-checked that the CompactFLASH is properly formatted and that you’re using the right version of the firmware for your specific processor model? Sometimes, the issue can stem from a mismatch between the firmware build and the processor's current firmware version. Also, ensure that the files are in the correct directory structure on the CompactFLASH. If all else fails, consider reaching out to Rockwell’s support for more targeted help. Good luck!
Hi PaulB, it sounds frustrating not to see any firmware revisions. Sometimes, the issue might stem from a few common pitfalls—make sure the firmware files are in the correct directory and properly formatted. Also, double-check if your CompactLogix processor is compatible with the firmware version you’re trying to install. If everything looks good, it might be worth resetting the processor or trying a different CompactFLASH card. Hope you get it sorted soon!
Hey PaulB, it sounds frustrating to run into that! One thing to double-check is whether the firmware files are compatible with the specific model of your CompactLogix processor. Sometimes, the files might be in the wrong format or the naming convention could throw off the dialog box. Also, make sure that you're using the correct version of the software to access the firmware. If you haven’t already, you might want to try running the process in admin mode or check for any software updates for the programming environment you're using. Hope you get it sorted out soon!
Hey PaulB, it sounds frustrating when the firmware updates don’t show up like they should! Have you double-checked that the CompactFLASH card is fully compatible with your processor? Sometimes there are specific firmware versions needed for different models. Also, make sure the files are correctly extracted and visible in the root directory of the card; sometimes they can end up in the wrong folder or get corrupted during transfer. If everything seems right, it might be worth reaching out to your vendor for any overlooked details specific to your setup. Good luck!
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Answer: - ControlFLASH may not be detecting the firmware revisions due to several reasons such as incorrect installation, outdated ControlFLASH software, or missing firmware files in the designated folder.
Answer: - To troubleshoot this issue, you can try reinstalling ControlFLASH, ensuring that you have the latest version installed, verifying the firmware files are correctly placed in the designated folder, and checking for any communication issues between the processor and ControlFLASH.
Answer: - If you are unable to find relevant firmware updates in the designated folder, you may need to download the latest firmware revisions from the manufacturer's website and manually place them in the appropriate folder for ControlFLASH to detect.
Answer: - If the same issue occurred when using a coworker's laptop, it suggests that the problem may lie with the firmware files, ControlFLASH software, or compatibility issues with the processor rather than the specific computer used for the update process.
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