Hello, I am currently using InTouch 10.1 and attempting to access WindowMaker to make some adjustments. I am utilizing a dongle for the license. While I can access the window viewer, I am encountering issues with accessing WindowMaker.
In order to utilize windowmaker, you must have a development license, as a runtime license is insufficient.
Make sure your dongle is properly recognized by your system; sometimes it can be a simple connection issue. You might also want to check if your user account has the necessary permissions to access WindowMaker. If the problem persists, consider checking for any updates or patches for InTouch 10.1 that could resolve compatibility issues. Finally, a quick restart of your PC might help clear up any lingering problems. Good luck!
✅ Work Order Management
✅ Asset Tracking
✅ Preventive Maintenance
✅ Inspection Report
We have received your information. We will share Schedule Demo details on your Mail Id.
Answer: 1. Why am I facing issues accessing WindowMaker in InTouch 10.1 despite having a valid dongle license? - The issue could be related to the configuration settings or compatibility issues. It is recommended to double-check the license activation and ensure that the dongle is properly connected to the system.
Answer: - You can start by verifying the dongle connection, checking for any software updates or patches for compatibility, and reviewing the user permissions for accessing WindowMaker.
Answer: - Some common steps include restarting the application, checking the license server status, ensuring the dongle driver is up to date, and verifying network connectivity for license validation.
Answer: - The issue may stem from specific permissions required for WindowMaker access, separate from the window viewer. It is advisable to review the user roles and permissions settings within the application.
Answer: - Yes, you can refer to the product documentation, online forums, or contact technical support for assistance in troubleshooting and resolving WindowMaker access issues in InTouch 10.1.
Join hundreds of satisfied customers who have transformed their maintenance processes.
Sign up today and start optimizing your workflow.