Hello, I am currently updating a Wonderware SCADA system from version 9.5 to version 23. I have successfully transferred all graphics, but encountered a pop-up message when trying to activate the runtime. Despite selecting the OK and YES options, the header and footer elements did not appear once the runtime started. I am seeking guidance on resolving these pop-up messages and addressing the header and footer display issue. Your assistance is greatly appreciated.
Encountering the DAS message is a frequently seen issue that often indicates the service is not running. You can easily resolve this by configuring it to auto-start through the SMC interface. The other message, which appears to be an alarm report, may be related to the onShow script in the header or footer. It's recommended to investigate this further to pinpoint the source of the issue. Happy hunting!
lostcontrol mentioned that the DAS message is a common issue that may occur when it is not running properly. It can be set to auto-start using the SMC. The other message seems to be related to an alarm report. This could be in the onShow script located in the header or footer sections, or elsewhere. Further investigation is needed to resolve this issue. I attempted to manually run DASSDIRECT.EXE from services, but it was not available. It is possible that manual installation is required, as it is likely a PLC driver for communication. I will investigate the header and footer scripting for a solution. Thank you.
To troubleshoot the missing header and footer issue, ensure they are set to open as home windows upon startup. If they are selected, they may be closing immediately. Since approximately version 2020, there have been changes in window size and positioning. Previously, the border was included in the total window size, but now it is added to it. If your windows have been replaced, your central window may overlap the header and footer, concealing them. There are also other inconsistencies that I have not yet resolved. Some alignments are incorrect without a clear explanation. I am currently using version 2020 and have not yet familiarized myself with the nuances of version 2023.
AVEVA recommended us to remove any ActiveX (.ocx) components from the project since they are no longer supported. Please check for any potential issues related to case sensitivity in the access names. Additionally, ensure that the ZOOP2.acl file is located in the correct path that the system is requesting.
mad4x4 shared that AVEVA recommended the removal of ActiveX (.ocx) components from the project due to lack of support. They also advised checking for case sensitivity in the access names. Additionally, there was an issue locating the ZOOP2.acl file, so it is important to ensure that it is on the correct path. By changing the access name and setting it to auto-start in OCMC, the issue was successfully resolved.
Hey there, it's quite likely that the header and footer issue is linked to the 'WindowViewer' settings. In the newer version, there has been a shift from indusoft to ViewApp, so you might need to check the settings in Application Manager. Make sure 'WindowViewer' is selected to run at startup and that the application path is correct. Regarding the pop-ups, I'd recommend rechecking your security settings, perhaps the script permissions have changed with the update. It sounds like a common issue folks encounter during migrations like yours. Hope this helps!
Hey there! Given the information you provided, it sounds like you're dealing with an issue common to Wonderware SCADA updates. The header and footer elements may be hidden due to changes in screen resolution or aspect ratios during your update. Try checking these settings and adjust them according to your operational needs. Furthermore, the pop-up messages might be a result of some software bugs or compatibility issues. I'd recommend running a system compatibility check to ensure your runtime is configured as per the requirements of version 23. Be sure to also check if any patches or bug fixes are available that specifically address these issues.
It sounds like you've made a significant jump from version 9.5 to version 23. One way to work around the pop-up messages might involve checking whether they are generated by an alarm or event management system that's linked to the SCADA system. It's plausible that the newer version handles these systems differently. As for your headers and footers, you might want to relook at the configuration of your screens in the development environment. Often, display issues can be caused by a change in resolution or screen sizing when you upgrade systems. You may need to adjust the layout properties of your graphical elements. Best of luck!
It sounds like you're dealing with a frustrating issue during your SCADA upgrade! For the pop-up messages, you might want to check the configuration settings related to your project, as sometimes older settings can cause compatibility issues in newer versions. Also, ensure that all your graphic elements, including headers and footers, are properly mapped in the new version—it might help to compare against a working project. Finally, if you haven't already, consider checking the Wonderware forums or their support documentation, as they can provide version-specific advice that might just solve your issue. Good luck!
It sounds like you're dealing with a frustrating issue! For the pop-up messages, have you checked if there are any specific prerequisites or configuration settings required for version 23? Sometimes, missing elements in the upgrade process can cause issues like that. As for the header and footer not displaying, it's worth reviewing the graphic templates to ensure they are compatible with the newer version; there might be some properties that need to be adjusted. Also, try checking the log files for any errors that could give clues. Good luck!
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Answer: Answer: When facing pop-up messages during runtime activation after upgrading Wonderware SCADA systems, ensure that you select the appropriate options like OK and YES to proceed smoothly. If issues persist, consider checking for any compatibility issues or configuration errors that may arise during the upgrade process.
Answer: Answer: If the header and footer elements are not displaying correctly in the upgraded Wonderware SCADA system, you may need to review the graphic files and configurations to ensure proper integration with the new version. Verify that the graphics were successfully transferred and check for any settings or templates that could be affecting the display of header and footer elements.
Answer: Answer: To troubleshoot pop-up messages and display problems post-upgrade, consider reviewing the upgrade process to identify any missed steps or errors. Additionally, check the runtime activation settings, graphic configurations, and system compatibility to pinpoint and resolve any issues causing the pop-up messages or missing header/footer elements in the Wonderware SCADA system.
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